Introduction to blithequark
At blithequark, we believe that the work we do matters, and we're committed to making a positive impact in the lives of individuals and communities. As a leading organization in the health and human services sector, we're dedicated to providing high-quality services that promote wellness, independence, and dignity. Our team is passionate about delivering exceptional support and care, and we're excited to welcome talented individuals who share our vision and values.
Job Overview
We're seeking an experienced Office Technician – Data Entry Specialist to join our Medicaid and Long Term Care (MLTC) team at blithequark. As a key member of our team, you'll play a vital role in ensuring the accurate and efficient processing of medical claims, client eligibility, and provider payments. If you're a detail-oriented and organized individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Provide office support work, including data entry, filing, sorting, and opening mail
- Enter information contained on a variety of medical and NFOCUS claim forms, identifying and correcting errors as needed
- Maintain a minimum data entry rate of 8000 kph with 95% accuracy
- Review medical claim forms for missing or incomplete data and take corrective action
- Answer and resolve inbound calls regarding the status of submitted claims, client eligibility, and verifying provider payments
- Utilize multiple mainframe computers and software applications, including Enterprise One, NFOCUS, MMIS, OnBase, and Microsoft Excel
Essential Qualifications
To be successful in this role, you'll need:
- Coursework or training in public contact, customer service, and/or performing and applying office/clerical support procedures
- Experience using a personal computer, associated software, and office equipment
- Basic computer skills and knowledge of Microsoft Outlook, Microsoft Word, and Excel
- Proofreading skills and accurate data entry abilities
- Able to file and retrieve materials using alphabetical and numerical filing systems
- Able to perform repetitive work in a high-volume, fast-paced work environment
Preferred Qualifications
While not required, the following qualifications are preferred:
- At least one year of customer service experience
- Experience with Enterprise One, NFOCUS, MMIS, OnBase, and Microsoft Excel
- Internal and external customer service experience
- Knowledge of data entry techniques and procedures
Skills and Competencies
To excel in this role, you'll need to possess:
- Excellent customer service skills and the ability to communicate effectively with clients and stakeholders
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
- Attention to detail and accuracy in data entry and other tasks
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong analytical and problem-solving skills, with the ability to identify and resolve issues
Career Growth Opportunities and Learning Benefits
At blithequark, we're committed to helping our employees grow and develop in their careers. As an Office Technician – Data Entry Specialist, you'll have access to:
- Ongoing learning opportunities and professional development training
- Tuition reimbursement to support your educational goals
- A comprehensive package of pay, benefits, paid time off, retirement, and professional development opportunities
- A supportive and inclusive work environment that values diversity, equity, and inclusion
Work Environment and Company Culture
At blithequark, we're proud of our positive and supportive work environment. As an employee, you can expect:
- A collaborative and team-oriented work environment
- A culture that values inclusivity, diversity, and belonging
- Flexible scheduling options to balance work and life
- A comprehensive package of benefits, including 13 paid holidays, 12 vacation days, and 12 sick days per year
- A 156% match on retirement contributions
Compensation, Perks, and Benefits
We offer a competitive salary range of $13.109 per hour, as well as a comprehensive package of benefits, including:
- 13 paid holidays per year
- 12 vacation days per year
- 12 sick days per year
- Flexible scheduling options
- Tuition reimbursement
- Retirement matching program
- Comprehensive health, dental, and vision insurance
Conclusion
If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team at blithequark. As an Office Technician – Data Entry Specialist, you'll play a vital role in supporting our Medicaid and Long Term Care services and making a positive impact in the lives of individuals and communities. Don't miss out on this opportunity to grow your career and make a difference – apply today!
Apply Now