Unlock Your Potential as a Learning & Development Leader at Cambrian Credit Union
Cambrian Credit Union is a locally based financial institution known for its commitment to community involvement and guided by five core values: Integrity and Honesty, Member Focused, Competitive, Community Involvement, and Innovative Spirit. As a dynamic and forward-thinking organization, Cambrian is seeking a highly skilled and experienced Manager, Learning & Development to join its People & Culture Team. This role is a unique opportunity to lead the development and implementation of innovative learning solutions that drive organizational capability and support the achievement of strategic goals.
About the Role
The Manager, Learning & Development is a key leadership position responsible for overseeing all aspects of employee learning and development. This includes designing, developing, and delivering skill-based programs, compliance training, and leadership development initiatives that foster a culture of continuous learning and professional growth. The successful candidate will be a subject matter expert in adult learning best practices and change management, with a proven track record of driving organizational capability and enhancing employee experience.
Key Responsibilities
- Provide direct leadership, coaching, and support to the Learning & Development team, ensuring the achievement of departmental objectives and implementing plans to drive team success.
- Partner with the Vice-President, People & Culture to develop and execute 6-18 month plans to build organizational capability aligned with enterprise strategy and enhance employee experience through learning opportunities and program design.
- Lead the design, sourcing, and delivery of innovative training programs that support employee development in areas such as sales and service excellence, system training, compliance, and leadership development.
- Work closely with leaders to identify and meet current and future staff learning needs, supporting career development and ensuring employees have the skills required to effectively meet their job requirements.
- Develop, implement, manage, and coordinate all staff learning and development programs and activities, ensuring learning performance objectives, lesson plans, and participant guides are created with contemporary adult learning principles.
- Serve as the primary internal contact for staff learning and development needs, and external liaison with vendors and partners associated with learning and organizational development.
- Oversee the annual employee development and learning plan and budget, providing regular reporting for executive review.
Essential Qualifications
To be considered for this role, you will need to demonstrate:
- Proven success in corporate learning, with experience designing, developing, and delivering programs for individual contributors and leaders that develop knowledge and increase skill.
- 1-2 years' experience in a leadership capacity within a dynamic customer service-focused organization.
- Formal education and/or certifications in Business, Human Resources, or Adult Education, such as a post-secondary degree, diploma, or certificate.
- Relevant certifications, such as Certified Training and Development Professional (CTDP) or Chartered Professional in Human Resources (CPHR), are considered an asset.
- A high degree of digital literacy and comfort navigating various applications.
- Demonstrated experience providing coaching and guidance to leaders.
- Innovative, critical thinker, with a demonstrated ability to execute.
- Ability to work well in a diverse environment with multiple and often changing priorities.
Preferred Qualifications
The following qualifications are considered assets:
- Change management education or certifications.
- Experience in strategic planning regarding organizational capability building and employee experience.
- Experience in the Financial Services industry.
What We Offer
Cambrian Credit Union offers a work environment that values teamwork, creative thinking, and continuous learning. Our total compensation package includes:
- A hybrid work environment with the use of advanced technology.
- Extended health and dental benefit options, with up to 80% employer-paid premiums.
- Defined Contribution Pension Plan, matched at 6%.
- Short Term Disability, Life Insurance, Long Term Disability, AD&D insurance, and EAP.
- Paid sick days and paid emergency absent days.
- Customized training, career development planning, and structured onboarding.
- Staff Banking Benefits, including employee interest rates on Credit Union personal loans, lines of credit, mortgages, and credit cards.
- Annual performance appraisals and merit increase reviews.
Why Join Cambrian Credit Union?
By joining our team, you will have the opportunity to make a meaningful contribution to the organization's success while developing your skills and expertise. Our dynamic and supportive work environment is designed to foster growth, innovation, and collaboration. As a Manager, Learning & Development, you will be part of a talented team dedicated to driving organizational capability and enhancing employee experience.
Ready to Take the Next Step?
If you are a motivated and experienced learning professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to be considered for this role.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Cambrian Credit Union is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about making a difference.
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