Job Overview:
- Location: Remote work arrangement
- Job Title: Intake Care Representative
- Company: Workwarp, a part of The Cigna Group
- Compensation: Competitive salary and benefits package
- Start Date: Immediate openings available for the right candidate
We are seeking a highly skilled and customer-focused Intake Care Representative to join our team. As an Intake Care Representative, you will play a critical role in ensuring the timely and accurate processing of Guarantees of Payments, working closely with hospitals, medical providers, and individual insureds to provide exceptional service and support.
Key Responsibilities:
- Analyze requests for medical treatments and hospitalizations, verifying patient coverage, provider relationships, and medical review requirements
- Monitor files from an administrative perspective, ensuring seamless communication with medical providers and individual insureds via phone and email
- Serve as the primary point of contact for hospitals regarding Guarantee of Payment inquiries
- Maintain accurate and up-to-date information in our internal database, translating and interpreting medical documents as needed
- Work independently and collaboratively as part of a global team, leveraging English language skills to communicate effectively with international clients and providers
Requirements and Competencies:
- Customer-focused approach, with a strong ability to work efficiently with internal partners to find solutions for customers
- Skilled decision-maker, taking accurate and informed actions on dedicated files
- Disciplined and efficient, following procedures and agreements while maintaining a high level of accuracy and quality
- Team-player with excellent communication and interpersonal skills, able to build strong internal networks and work collaboratively with global teams
- Computer-literate, with the ability to quickly learn and adapt to new systems and technologies
About The Cigna Group:
The Cigna Group is a global health service company dedicated to improving the health and vitality of those we serve. Through our divisions, Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers, and patients. Join us in driving growth and improving lives.
Submit Your Application:
Seize this opportunity to make a significant impact and take the first step towards a rewarding new role. Apply now to join our team as an Intake Care Representative and start making a difference in the lives of others.
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