Introduction to Barnes & Noble
Barnes & Noble, the world's largest retail bookseller and a leading retailer of content, digital media, and educational products, is seeking a highly skilled and experienced professional to join our team as a Shortage Control Analyst. With over 600 stores across 50 states and a premier e-commerce site, we are committed to excellence in quality and customer service. Our Nook Digital business offers a range of popular NOOK tablets and eReaders, as well as an expansive collection of digital reading content through the NOOK store.
Job Summary
The Shortage Control Analyst, Loss Prevention will play a critical role in assessing and determining shrink issues, developing solutions to support our stores, and protecting company assets. This hybrid role, based in Monroe, NJ, will involve planning, coordinating, and executing annual physical inventory for all stores, reconciling inventory, and utilizing results to maximize profitability. The ideal candidate will have significant experience with financials, particularly in loss prevention, and will lead project plans from concept to completion, working effectively with internal partners to drive results.
Key Responsibilities
- Manage the physical inventory process, including scheduling, development of training and communication materials, store execution compliance, and resolution of problems, in collaboration with various teams such as RGIS, Finance, Store Operations, and IT.
- Lead a Home Office Shrink Reduction Task Force to identify and address shortage exposures and develop strategies to reduce shrink.
- Analyze and reconcile inventory to resolve issues, including miscounts, and utilize results to increase awareness and develop strategies to reduce shrink in partnership with merchants and stores.
- Review physical adjustments from inventory, prepare and submit financial adjustments to the finance team, and partner with stores to ensure accurate accounting of on-hand inventory.
- Collaborate with Finance teams for both stores and distribution centers to ensure accurate financial reporting.
- Review non-ED invoicing in detail to identify and resolve shortage exposures, ensuring correct retail and allocation.
- Maintain accurate accounting of all research, adjustments, and records for use during inventory reconciliation.
- Partner with the Business Development team to ensure proper financial processing on large institutional orders.
- Execute audits in the distribution center for accurate handling of store returns and close store merchandise credits.
- Provide execution, communication, and follow-up of store operation procedures in relation to Loss Prevention, such as cycle counts, consignment conversion, and new operational procedures.
- Execute company-related shrink programs designed to reduce inventory shrink and protect company assets, in partnership with field colleagues.
- Enhance and ensure loss prevention programs support the delivery of the four core service principles.
- Determine Shortage Control Target Stores, complete shrink analysis, and execute high-shrink visits.
- Conduct research and determine the resolution of store-specific shrink issues.
- Consistently display exceptional business writing skills.
Essential Qualifications
- At least 5 years of retail management experience or a minimum of 3 years in a financial analyst type of role.
- Bachelor's degree preferred in Business, Finance, Supply Chain, or a related field.
- Strong organization, time-management, prioritization, multi-tasking, independent decision-making, problem-solving, interpersonal, and analytical skills.
- Knowledge and understanding of the principles of physical inventory related processes.
- Experienced in Microsoft Office, with exceptional Excel skills, and able to learn and adapt to internal systems.
- Strong communication skills, both written and verbal, to work cross-functionally.
- Strong organizational and time-management skills with the ability to juggle tasks on multiple projects.
- Works well under deadlines, self-starter, innovative, and team-oriented.
Preferred Qualifications
- Previous experience in loss prevention, inventory management, or a related field.
- Advanced degree in Business, Finance, or a related field.
- Certification in loss prevention or a related field.
- Experience with data analysis and reporting tools.
- Knowledge of retail operations and store management principles.
Career Growth Opportunities and Learning Benefits
At Barnes & Noble, we are committed to the growth and development of our employees. As a Shortage Control Analyst, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our company. You will also have access to training and development programs, including workshops, webinars, and online courses, to help you achieve your career goals.
Work Environment and Company Culture
Our company culture is built on a foundation of excellence, integrity, and respect. We value diversity, equity, and inclusion, and we are committed to creating a work environment that is welcoming and inclusive to all employees. As a Shortage Control Analyst, you will be part of a dynamic and collaborative team, working together to achieve our goals and objectives.
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer a range of perks, including discounts on our products and services, free parking, and access to our on-site fitness center.
Conclusion
If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for the Shortage Control Analyst position. With your skills and expertise, you will play a critical role in helping us achieve our goals and objectives, and you will have the opportunity to grow and develop your career with a leading retailer. Apply now and join our team of talented professionals!
Apply Now