Experienced Online Casino Dealer and Game Presenter – Live Casino Entertainment and Customer Service Expert

Introduction to Evolution and the Role

Imagine being part of a pioneering company that has revolutionized the online gaming industry. At Evolution, the world's leading provider of online casino games, we are seeking charismatic and customer-focused individuals to join our team as Online Casino Dealers and Game Presenters in Southfield, MI. As a market leader since 2006, we have been at the forefront of designing and hosting interactive casino tables and slots, offering an unparalleled online entertainment experience to thousands of players worldwide. Our dynamic and creative environment provides a unique opportunity for personal and professional growth, making this an exciting time to join our team of over 16,000 EVOlutioneers across 30 markets globally.

About the Job

As an Online Casino Dealer and Game Presenter, you will be the face of our live casino games, presenting and hosting games such as Blackjack, Roulette, and Baccarat to a virtual audience. Your presentation skills, personality, and ability to engage with players will be key to delivering an exceptional gaming experience. Don't worry if you have no prior dealing experience; our comprehensive Evolution Academy training program will equip you with the necessary skills to lead games and present confidently on-camera. You will work on a rotating shift schedule, including evenings, weekends, and holidays, with regular breaks in our state-of-the-art, 24/7 studio environment.

Key Responsibilities

• Present and host live casino games to a high standard, ensuring an engaging and rewarding experience for players
• Interact with players through live chat, responding to their queries and comments in a professional and friendly manner
• Work effectively as part of a team to ensure the smooth operation of the live casino studio
• Adhere to game rules, procedures, and standards, maintaining the integrity of the games at all times
• Participate in training and development programs to continuously improve your skills and knowledge

Qualifications and Skills

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to provide top-notch customer service and maintain a professional demeanor at all times. You should be:

• Professional, mature, and able to follow work rules and procedures
• Service-minded, with a natural ability to engage with customers and provide an exceptional experience
• Responsible, dedicated, and dependable, with a strong work ethic and commitment to your role
• Able to quickly grasp new concepts and adapt to changing situations
• Comfortable working in a fast-paced, dynamic environment with a flexible schedule

Essential Requirements

• Must be 21 years of age or older
• Must be able to obtain a MI Gaming License
• Required to successfully complete a pre-employment background check
• 1-2 years of work experience in a customer service and hospitality-oriented role
• High school diploma or equivalent required

Career Growth and Benefits

At Evolution, we are committed to the growth and development of our employees. As an Online Casino Dealer and Game Presenter, you will have access to:

• Career advancement opportunities, with potential to progress to senior roles or specialize in specific areas
• Monthly performance-related bonuses, recognizing your hard work and contributions to the team
• Paid training and development programs, including our comprehensive Evolution Academy
• Casino license reimbursement, supporting your professional development and compliance with regulatory requirements
• 10 days of paid time off, plus paid break time and flexible scheduling options
• Medical, dental, and vision coverage, ensuring your health and well-being are protected

Work Environment and Company Culture

Our modern, centrally located studio environment is designed to provide a comfortable and supportive workspace, with break rooms, refreshments, and a collaborative atmosphere. At Evolution, we value diversity, inclusivity, and creativity, fostering a culture that encourages innovation, teamwork, and open communication. As an EVOlutioneer, you will be part of a dynamic, global community that is passionate about delivering exceptional online entertainment experiences.

Compensation and Perks

We offer a competitive hourly rate, with opportunities for tips and performance bonuses. You will also enjoy a range of perks, including:

• Paid time off and flexible scheduling options
• Paid break time and meal allowances
• Employee referral program, recognizing your contributions to our growing team
• Nationwide employee discount program, providing exclusive offers and savings
• Access to our comprehensive benefits package, including medical, dental, and vision coverage

Conclusion

If you are a charismatic, customer-focused individual with a passion for delivering exceptional experiences, we want to hear from you. As an Online Casino Dealer and Game Presenter at Evolution, you will be part of a pioneering company that is shaping the future of online gaming. With our comprehensive training program, competitive compensation package, and opportunities for growth and development, this is an exciting opportunity to join our team and take your career to the next level. Apply now to become part of our dynamic, global community and start your journey as an EVOlutioneer!

Apply Now