Join the Team: Digital Campaign Coordinator
Dealer.com, a Cox Automotive Brand, is seeking a highly skilled and motivated Digital Campaign Coordinator to join our Managed Services team. As a key member of our team, you will serve as the primary point of contact between our Managed Services organization and assigned customer portfolio. If you have a passion for digital marketing, excellent communication skills, and a proven track record of delivering successful campaigns, we want to hear from you!
About Dealer.com and the Industry
Dealer.com is a leading provider of digital marketing solutions for the automotive industry. As a Cox Automotive Brand, we are part of a global leader in the automotive industry. Our team is dedicated to helping dealerships and automotive professionals succeed in the ever-changing digital landscape. We are committed to delivering innovative solutions, exceptional customer service, and a passion for excellence.
Key Responsibilities
- Client Relationship Management: Manage and maintain working relationships with assigned client portfolio, ensuring excellent customer service and satisfaction.
- Campaign Coordination: Coordinate and facilitate monthly meetings with clients and internal team members to craft integrated digital campaigns.
- Campaign Brief Development: Generate Monthly Campaign Brief outlining integrated campaign requests and ensure seamless execution.
- Collaboration and Communication: Proactively communicate and collaborate with internal team members to ensure successful campaign delivery.
- Asset Management: Manage and submit assets to OEM Compliance Agencies, ensuring compliance with regulatory requirements.
- Creative Installation: Install proprietary creative into assigned clients' websites, ensuring timely and accurate delivery.
- Project Support: Assist with projects and task work as needed, demonstrating flexibility and adaptability.
- Service Level Agreement (SLA) Adherence: Ensure adherence to Dealer.com's SLA with assigned clients, meeting or exceeding service expectations.
Essential Qualifications
Education and Experience
- Minimum Requirements:
- High School Diploma/GED and 5 years' experience in a related field (e.g., marketing, communications, customer service).
- OR: Any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience.
- OR: 7 years' experience in a related field.
- Preferred Qualifications:
- Bachelor's degree in Marketing, Communications, or a related field.
- Experience in the automotive industry or a related field.
Skills and Competencies
- Proven Customer Service Skills: Demonstrated ability to deliver exceptional customer service and satisfaction.
- Excellent Communication Skills: Strong written and verbal communication skills, with the ability to effectively communicate with clients and internal team members.
- Critical Thinking and Problem-Solving: Proven critical thinking and creative problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
- Technical Skills: Proficiency in computer troubleshooting methodologies, with experience in a Windows environment and web-based technologies.
- Organizational and Time Management: Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
In-Person Attendance Requirement
Team members residing in the Burlington, Vermont or Atlanta, Georgia area will be required to be in office once per week (4 times a month). The day of the week for in-person attendance may vary.
Career Growth Opportunities and Learning Benefits
At Dealer.com, we are committed to the growth and development of our team members. This role offers opportunities to:
- Develop Digital Marketing Expertise: Enhance your knowledge and skills in digital marketing, campaign coordination, and client relationship management.
- Advance in Your Career: Take on new challenges and responsibilities, with opportunities for career advancement and professional growth.
- Collaborate with a Dynamic Team: Work with a talented and experienced team, sharing knowledge and best practices to drive success.
Work Environment and Company Culture
At Dealer.com, we pride ourselves on a collaborative and dynamic work environment. As a remote team member, you will have the flexibility to work from anywhere in the United States. Our company culture is built on:
- Collaboration and Teamwork: We believe in the power of teamwork and collaboration, with a focus on shared goals and objectives.
- Innovation and Creativity: We encourage innovation and creativity, with a focus on finding new solutions to complex problems.
- Customer Focus: We are committed to delivering exceptional customer service and satisfaction, with a focus on building long-term relationships.
Compensation, Perks, and Benefits
We offer a competitive salary and a comprehensive benefits package, including:
- Competitive Salary: A salary that reflects your skills and experience.
- Benefits Package: A comprehensive benefits package, including medical, dental, and vision coverage.
- Perks and Discounts: Access to exclusive perks and discounts, including employee discounts on our products and services.
Conclusion
If you are a motivated and experienced digital marketing professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Digital Campaign Coordinator at Dealer.com, you will have the chance to work with a talented team, develop your skills, and drive success in the automotive industry. Apply today and take the first step towards a rewarding and challenging career!
Apply Now