Senior Product Manager

Lumos is reinventing enterprise access by turning IT into a product—and the App Store is how users experience it. We're looking for a Senior Product Manager for App Store & Provisioning to lead our efforts in automating access requests, enabling just-in-time (JIT) provisioning, and enforcing least privilege at scale.

This role is at the center of how Lumos delivers secure, efficient access across the enterprise. You’ll define the product experience and underlying systems that power our App Store interface, request orchestration engine, and provisioning infrastructure. Your work will directly impact how quickly users get access, how safely it’s granted, and how easily IT can manage it.

You’ll collaborate closely with platform engineers, our integrations team, and the broader product surface to design self-service, policy-driven access that just works.

• Access Request & Fulfillment Flow: Own the end-to-end request experience—from App Store UI to fulfillment—ensuring high success rates and minimal friction for users, reviewers, and approvers.

• Provisioning Engine: Drive the architecture and roadmap of our provisioning infrastructure (manual, semi-automated, and fully automated), ensuring correctness, observability, and least privilege access controls.

• Just-in-Time Access: Expand our support for JIT access use cases across SaaS, internal apps, and infra. Define time-bound access models, revocation policies, and access audits.

• App Catalog & Management: Scale the App Store catalog with structured metadata, automated sync from integrations, and rich configuration capabilities to support enterprise app governance.

• Workflow & Policy Abstractions: Define reusable components (e.g., multi-stage approval flows, entitlement templates, auto-expiry rules) that scale across apps and environments.

• Access Accuracy & Auditability: Partner with security and compliance teams to ensure every granted access is justified, logged, and easily reviewed.

• Access & Provisioning Expertise: 5+ years in product management, ideally with experience in identity access management, access governance, or enterprise provisioning workflows.
• Workflow & Policy Thinking: You’ve built request/approval engines, access flows, or orchestration layers before—and know what’s hard about them.
• Systems Awareness: You understand the dependencies between App Store UX, policy engines, integration logic, and provisioning APIs.
• Security-First Mentality: You think about access as a vector for risk and prioritize least privilege, just-in-time models, and auditability by design.
• Strong UX + Infra Balance: You care about elegant end-user flows and also deeply understand the backend complexity to make them work at scale.

• $145,000 - $175,000. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.