Remote Senior Professional Liability Claims Specialist – Advanced Claims Management & Litigation Support for High‑Risk Industries

About Workwarp – Redefining the Future of Insurance Services

Workwarp is a forward‑thinking, technology‑driven insurance solutions provider that empowers professionals to deliver exceptional risk‑management services from anywhere in the world. With a rapidly expanding portfolio that spans professional liability, medical malpractice, directors and officers (D&O) coverage, life‑sciences risk, and emerging cyber‑liability exposures, we are at the forefront of protecting the most complex and high‑stakes businesses in today’s dynamic marketplace. Our remote‑first culture attracts top talent who thrive on autonomy, collaboration, and continuous learning. By joining Workwarp, you become part of a purpose‑driven team that is reshaping how insurance claims are investigated, evaluated, and resolved across the globe.

Role Overview – Your Mission as a Remote Senior Professional Liability Claims Specialist

We are searching for a seasoned Claims Specialist with deep expertise in professional liability to lead the end‑to‑end management of complex, high‑value claims. In this remote position, you will serve as the pivotal liaison between insured clients, legal counsel, medical experts, and internal stakeholders. Leveraging your analytical acumen, negotiation prowess, and litigation support skills, you will ensure claims are resolved efficiently, fairly, and in alignment with Workwarp’s commitment to integrity and client satisfaction.

Key Responsibilities – What You’ll Own Every Day

• Complex Claim Analysis: Conduct thorough investigations of technically challenging professional liability claims, including medical malpractice, errors and omissions, D&O, life‑sciences, and cyber‑liability matters.
• Investigation Management: Lead or delegate comprehensive fact‑finding activities, coordinate expert interviews, gather documentation, and compile detailed investigative reports that form the foundation for claim decisions.
• Negotiation & Settlement: Negotiate settlement offers with counsel, insurers, and claimants within designated authority limits, aiming for equitable resolutions while protecting the company’s financial interests.
• Reserve Setting & Monitoring: Calculate appropriate reserves for each claim, periodically review and adjust them based on emerging information, and ensure compliance with regulatory and internal reserving standards.
• Litigation Support: Represent Workwarp in depositions, mediations, and trial monitoring; work closely with external counsel to develop case strategies, prepare exhibits, and manage discovery requests.
• Client Communication: Serve as the primary point of contact for insured clients, delivering clear, timely updates on claim status, anticipated timelines, and next steps.
• Documentation & Coding Accuracy: Maintain meticulously organized claim files, ensure proper coding of claim types and exposures, and uphold data integrity across Workwarp’s claims management system.
• Regulatory Compliance: Stay abreast of evolving professional liability statutes, regulations, and industry best practices; ensure all claim handling procedures comply with applicable legal standards.
• Team Collaboration: Partner with underwriting, risk engineering, and product development teams to provide insights that influence policy wording, coverage limits, and risk mitigation recommendations.
• Travel Flexibility: Occasionally travel to client sites, industry conferences, or internal training events, as required to enhance relationship building and professional development.

Essential Qualifications – The Core Foundations You Bring

• Education: Master’s degree (e.g., MBA, MA) or Juris Doctorate (JD) from an accredited institution is strongly preferred; a bachelor’s degree in a related field is acceptable when combined with extensive experience.
• Experience: Minimum ten (10) years of progressive claims management experience handling complex professional liability exposures, or an equivalent blend of education and demonstrable expertise.
• Subject‑Matter Expertise: Proven deep‑knowledge of professional liability insurance principles, including medical malpractice, errors and omissions, D&O, life‑sciences, and cyber liability.
• Licensing & Certifications: Appropriate state licensing where required; professional designations (e.g., CPCU, ARM, CLU) and industry certifications are highly valued.
• Communication Skills: Exceptional oral and written communication abilities, with experience presenting complex claim analyses to senior leadership and external counsel.
• Technical Proficiency: Advanced competency with Microsoft Office Suite (Word, Excel, PowerPoint) and claim‑management platforms; ability to generate data‑driven insights.
• Analytical Acumen: Strong interpretive skills to assess medical records, engineering reports, and contractual language; ability to synthesize large volumes of information into actionable conclusions.
• Negotiation Expertise: Demonstrated track record of achieving favorable settlements while preserving client relationships and upholding company risk appetite.
• Organizational Strength: Ability to manage multiple high‑value claims simultaneously, prioritize tasks, and meet strict deadlines without sacrificing quality.

Preferred Qualifications – What Sets You Apart

• Licensure as a Registered Nurse (RN) or other health‑care credential, providing direct insight into medical‑industry nuances.
• Experience with emerging cyber‑liability claims, including data breach investigations, ransomware negotiations, and technology‑risk assessments.
• Advanced certifications such as Certified Professional in Insurance (CPI) or Associate in Claims (AIC) that reflect a commitment to continued professional development.
• Hands‑on experience with litigation technology platforms (e.g., Relativity, CaseMap) and e‑discovery processes.
• Fluency in a second language, enabling effective communication with multinational insureds and global counsel.

Core Competencies & Skills – The Personal Attributes for Success

• Strategic Thinking: Ability to view claims within the broader business context, influencing risk‑management strategies.
• Problem Solving: Proactive approach to identifying root causes, mitigating exposure, and crafting innovative solutions.
• Emotional Intelligence: Sensitivity to client concerns, especially in high‑stress legal matters, fostering trust and rapport.
• Detail Orientation: Meticulous attention to documentation, coding, and regulatory compliance.
• Adaptability: Comfort navigating rapidly changing legal environments and evolving insurance products.
• Leadership: Capacity to mentor junior claim professionals, share knowledge, and contribute to a culture of excellence.

Career Development & Learning Opportunities – Grow With Workwarp

At Workwarp, we believe that professional growth is a two‑way street. As a Remote Senior Claims Specialist, you will gain access to a comprehensive learning ecosystem that includes:

• Continuing Education Stipends: Annual budget for courses, conferences, and certifications that keep your knowledge on the cutting edge.
• Mentorship Programs: Pairing with senior leaders who provide guidance, feedback, and career‑path planning.
• Cross‑Functional Rotations: Opportunities to work temporarily with underwriting, product development, or risk‑control teams, broadening your expertise.
• Leadership Tracks: Clear pathways to senior management roles such as Claims Director, Claims Operations Manager, or Head of Professional Liability.
• Innovation Labs: Participation in internal hackathons and process‑improvement initiatives that encourage creative problem‑solving.

Culture & Work Environment – Why Remote Works Here

Our remote‑first philosophy is built on trust, accountability, and a shared commitment to excellence. You will experience:

• Flexible Scheduling: Tailor your workday to accommodate personal productivity rhythms while meeting client and team expectations.
• Collaborative Technology Stack: State‑of‑the‑art video‑conferencing, instant‑messaging, and document‑sharing tools that replicate the energy of an in‑office environment.
• Diversity & Inclusion: A vibrant, inclusive community where diverse perspectives are celebrated and everyone feels a sense of belonging.
• Well‑Being Programs: Virtual wellness sessions, mental‑health resources, and regular check‑ins to support your holistic health.
• Recognition & Rewards: Peer‑nominated awards, performance bonuses, and milestone celebrations that acknowledge your contributions.

Compensation, Perks & Benefits – A Package Designed for Your Success

While specific salary figures are tailored to experience and market data, you can expect a competitive compensation package that includes:

• Base Salary: Market‑aligned, performance‑driven base pay.
• Annual Bonus: Targeted incentive based on individual and company performance.
• Health Coverage: Comprehensive medical, dental, and vision plans with multiple plan options.
• Retirement Savings: 401(k) plan with employer matching contributions.
• Paid Time Off: Generous PTO accrual, plus paid holidays and floating days.
• Disability & Life Insurance: Short‑ and long‑term disability coverage, as well as life insurance at no extra cost.
• Employee Assistance Program (EAP): Confidential counseling, legal referral services, and financial wellness resources.
• Flexible Spending & Health Savings Accounts: Pre‑tax options to manage healthcare expenses.
• Voluntary Benefits: Access to additional insurance products, wellness stipends, and pet‑insurance options.
• Technology Stipend: Home‑office equipment allowance to ensure you have a productive workspace.

Why Join Workwarp – The Impact You’ll Make

In this role, you won’t just process claims—you’ll shape outcomes that protect businesses, preserve reputations, and enable innovation. Your expertise will directly influence how our clients navigate complex legal landscapes, and your strategic insights will help refine the products we bring to market. By joining Workwarp, you become part of a mission‑driven organization where every claim resolved contributes to a safer, more resilient professional environment.

Application Process – Take the Next Step

If you are a dynamic, results‑oriented claims professional with a passion for tackling intricate liability challenges, we want to hear from you. Submit your résumé, cover letter, and any relevant certifications through our online portal. Our talent acquisition team will review your application promptly and reach out to discuss next steps.

Ready to Elevate Your Claims Career?

Click the link below to begin your application journey and discover how you can thrive as a Remote Senior Professional Liability Claims Specialist at Workwarp.

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