Join Walgreens as a Remote Pharmacy Technician and Make a Difference in Patient Care
Walgreens is one of the most trusted names in healthcare, and we're looking for talented individuals to join our team as Remote Pharmacy Technicians. As a key member of our team, you will play a vital role in ensuring the highest level of patient care and customer satisfaction. With a competitive salary of $27/hour and the flexibility to work from home, this is an opportunity you won't want to miss.
About Us
Walgreens is a leading healthcare company that has been serving communities for over 100 years. Our mission is to help people get, stay, and be well by providing convenient and accessible healthcare services. We're committed to creating a diverse and inclusive work environment that fosters growth, innovation, and collaboration.
Job Summary
As a Remote Pharmacy Technician at Walgreens, you will be responsible for providing exceptional patient care and customer service from the comfort of your own home. You will work closely with our pharmacists and other healthcare professionals to ensure seamless patient care and resolve any issues that may arise. Your primary responsibilities will include processing patient enrollments, handling patient medication requests, and resolving third-party rejections.
Key Responsibilities
- Utilize Walgreens' proprietary data entry techniques and guidelines to process new patient enrollments by entering data into the appropriate system.
- Handle patient medication requests within HIPAA guidelines and enter refill orders for processing.
- Research and obtain missing prescription information, and interpret clinical truncations (SIG codes).
- Resolve all data entry-related exceptions and communicate effectively with patients and prescribers as needed.
- Handle inbound calls, chats, and emails from patients and make outbound calls to prescribers and patients as necessary.
- Resolve third-party rejections by investigating, gathering information, making corrections, and resubmitting for processing according to individual plan requirements.
- Provide support to pharmacists, both in-office and at remote locations, and identify and communicate issues to senior-level staff as appropriate.
Essential Qualifications
To be successful in this role, you must meet the following essential qualifications:
- Reside in Texas
- Hold a valid Pharmacy Technician certification from the Texas State Board of Pharmacy
- Possess basic computer skills, including:
- Starting and shutting down PC
- Using a mouse to point and click
- Starting and closing programs
- Switching between programs
- Saving files and printing documents
- Accessing data online
- Have fundamental web search tools skills, including:
- Opening a browser
- Typing in URLs in the correct location
- Using a search engine
- Bookmarking a webpage
- Navigating using back/forward/stop buttons
- Completing forms online
- Possess intermediate-level keyboarding skills (at least 25 WPM, typing by memory, formatting documents)
- Communicate effectively in writing and verbally
Preferred Qualifications
While not required, the following qualifications are highly preferred:
- At least one year of pharmacy professional experience in a retail or call center environment
- At least one and a half years of experience as a pharmacy technician with certification/registration by state as recognized by the state Board of Pharmacy or a widely recognized certification agency
- Experience providing customer service to internal and external customers, including meeting quality standards for services and assessment of customer satisfaction
- Moderate to advanced-level keyboarding skills (at least 35 WPM, typing by memory, formatting documents)
What We Offer
At Walgreens, we're committed to providing our employees with a comprehensive benefits package and a work environment that supports their well-being and career growth. As a Remote Pharmacy Technician, you can expect:
- A competitive salary of $27/hour
- Opportunities for career advancement and professional growth
- A flexible work-from-home schedule that allows for work-life balance
- A comprehensive benefits package, including health, dental, and vision insurance
- Paid time off and holidays
- Access to training and development programs to enhance your skills and knowledge
Why Join Walgreens?
At Walgreens, we're passionate about helping people get, stay, and be well. We're committed to creating a diverse and inclusive work environment that fosters growth, innovation, and collaboration. As a Remote Pharmacy Technician, you will have the opportunity to make a meaningful impact on patient care and customer satisfaction. If you're looking for a challenging and rewarding career with a leading healthcare company, we encourage you to apply.
How to Apply
If you're ready to take the next step in your career and join our team as a Remote Pharmacy Technician, please submit your application today. We can't wait to hear from you!
Don't miss this opportunity to make a difference in patient care and join our team at Walgreens. Apply now!
Apply Now