Join our innovative team at Wayfair and take your career to the next level as a Remote Manager, Design Services! We're seeking a highly motivated and experienced professional to lead our team of virtual design sales experts in creating exceptional customer experiences. As a key member of our team, you will drive sales growth, customer satisfaction, and revenue targets while fostering a culture of innovation and excellence.
Wayfair is committed to providing a dynamic and supportive work environment that encourages collaboration, creativity, and professional growth. As a Remote Manager, Design Services, you will have the opportunity to work with a talented team of design professionals, industry-leading technology, and a comprehensive benefits package.
Job Details:
- Hiring Organization: Wayfair
- Post Name: Manager, Design Services
- Qualifications: Bachelor's Degree in Interior Design or a related field
- Industry: Private
- Employment Type: Full-Time
- Work Hours: 8 hours per day
- Salary: $27 per hour
- Locations: Dallas, USA (remote work arrangement)
Job Description:
As a Remote Manager, Design Services, you will be responsible for:
- Leading and developing a team of virtual design sales experts to meet or exceed sales, customer satisfaction, and revenue targets
- Providing guidance and expertise on interior design processes, including evaluating mood boards, customizations, and provider communications
- Driving process improvements, tooling, and construction to enable designers to succeed
- Responding to customer requests, inquiries, or complaints in a professional and courteous manner
- Collaborating with senior leadership and cross-functional teams to address employee issues and drive business results
- Establishing new workflows, testing new software, and building scalable processes
- Building strong relationships with providers and cross-functional partners
- Representing Wayfair with a positive and professional attitude at all times
Requirements:
- Bachelor's Degree in Interior Design or a related field
- 3+ years of sales experience (preferably in a design-related environment)
- 3+ years of management experience
- Experience with Salesforce and design tools (AutoCad/Revit/other)
- Ability to manage and motivate a virtual distributed team
- Passion for exceptional customer service and drive to exceed sales targets
- Strong organizational, self-motivation, communication, and relationship management skills
- History of thriving in a fast-paced and changing environment
- Proven ability to learn new software programs quickly
What We Offer:
- Dedicated private workspace (Wayfair provides necessary computer equipment)
- Opportunities for professional growth and development
- Comprehensive benefits package
- Support for employees with disabilities
We Want to Hear From You!
If you're a motivated and experienced design professional looking for a new challenge, don't hesitate to apply. Join our team and let's build the future together!
Apply Now
Apply Now