Main Job Tasks and Responsibilities:
- Define and execute a comprehensive and proactive partnership strategy for a portfolio of Fintech partners.
- Manage all aspects of the partnership including prioritization of key focus areas, evaluation of new initiatives, and ongoing partner management while acting as a liaison between Evolve teams with the intent to communicate or advance partner initiatives and requirements.
- Gather, organize, and present KPI data on partners to provide Executive Leadership with a clear picture into relationship status and partnership value.
- Elevate Evolves influence and positioning by facilitating joint product development and/or partnership expansion opportunities.
- Conduct business reviews on a regular cadence demonstrating ROI and driving partnership direction.
- Collaborate with key stakeholders such as Legal and Compliance to ensure alignment and to drive adherence to contractual obligations as part of key strategic initiatives.
- Develop deep understanding of relevant use case as part of partnership roadmap and end-to-end customer experience.
- Work closely with internal stakeholders to assess partnership risk and mitigating controls.
- Provide support and resourcing for team members in connection with bank operations.
- Create and/or maintain reference documentation related to the partnership to facilitate understanding and communication.
- Lead as point of escalation for internal partnership and strategic operations management to drive completion of high impact initiatives, as needed
- Ability to travel occasionally, approximately 30%.
Education and Experience:
- Bachelors degree or equivalent from a four-year college or university preferred.
- Minimum of five years related work experience.
- Knowledge of Open Banking Operations.
- Knowledge of Fintech or payments industry.
- A self-starter who can operate comfortably and independently while navigating ambiguity within a complex environment.
- An understanding of regulatory requirements for financial institutions.
Key Competencies:
- An elevated level of professionalism, especially regarding relationship management.
- Forward-thinking team member with exceptional problem-solving and communication skills
- Experience and confidence interfacing with C-level Executives.
- Agile thinker with an aptitude for solving complex partnership challenges and excelling in a results-driven environment.
- Strong work ethic and a positive attitude.