← All Positions
Posted Feb 21, 2026

Principal, Strategy & Operations

Apply Now
Job Description: • Define and execute on the GTM strategy for the Emerging segment, including partner journeys, service tiers by partner type, and capacity models. • Translate strategic goals into multi-quarter roadmaps, success metrics, and operating plans to drive account acquisition, retention, and growth. • Influence product roadmaps by grounding prioritization in customer needs, operational realities, and revenue impact, to shape partner experiences that scale (e.g. onboarding flows, in-product guidance, and self-serve capabilities) • Identify opportunities to optimize cost-to-serve while improving partner experience through automation and tooling. • Use data to identify growth opportunities, diagnose issues, and guide strategic tradeoffs. • Communicate insights and recommendations clearly to senior leaders, driving alignment and action. Requirements: • 10+ years of experience in strategy, operations, GTM, consulting, or related roles, with demonstrated impact at scale. • Experience owning strategy and operating outcomes for a complex business or customer segment, especially in marketplace companies • Proven ability to lead through ambiguity and drive alignment across senior stakeholders. • Strong analytical foundation; able to synthesize data into clear insights and decisions. • Exceptional communicator, comfortable influencing at the executive level. • Builder mindset: energized by creating durable systems, not just shipping one-off projects. • Comfortable balancing long-term vision with near-term execution. • Experience with analytical toolsets (e.g Tableau, SQL) required, and sales tooling (e.g. Salesforce, Gong) preferred. • MBA or advanced degree are a plus Benefits: • In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. • Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.