Join the Iron Mountain Team: Where Your Expertise Matters
At Iron Mountain, we are dedicated to protecting what our customers value most, from everyday documents to extraordinary historical artifacts. As a global leader in information management and storage, we serve over 225,000 organizations across 60 countries. Our passion lies in preserving the physical, transforming the digital, and respecting the environment. We are now seeking a detail-oriented and organized Medical Records Data Entry Specialist to join our Release of Information (ROI) team on an overnight shift.
About the Role
As a Medical Records Data Entry Specialist on our ROI team, you will play a crucial role in document preparation, claims processing, and data entry. Your primary responsibilities will include verifying information, preparing correspondence with insurance agents, beneficiaries, attorneys, patients, and hospital staff, and maintaining accurate records. This position requires strong organizational and clerical skills, with attention to detail being essential for success.
Key Responsibilities:
- Perform document preparation and data entry tasks with high accuracy and efficiency.
- Communicate effectively with insurance agents, beneficiaries, attorneys, patients, and hospital staff.
- Prepare claim forms and related documentation for audits and/or mail out.
- Review claim submissions and verify the information for accuracy and completeness.
- Record and maintain policies and claims information in database systems.
- Comply with federal, state, and company regulation policies.
- Perform clerical tasks as required, including sorting and/or preparing hard copy records for scanning.
- Scan hard copy files to electronic images, ensuring a quality image.
- Follow production procedures and complete internal documentation & tracking.
What We Offer
At Iron Mountain, we believe in providing a supportive and inclusive work environment that encourages growth and development. Here are some of the benefits you can expect:
Compensation and Benefits:
- Competitive hourly rate of $17 (paid biweekly).
- Comprehensive total rewards package, including medical, dental, and vision benefits.
- Paid vacation, holidays, sick, and personal time.
- Competitive wage scale with annual merit increases.
- Employee Stock Purchase Program.
Work Environment and Culture:
- Opportunity to work with a global leader in information management and storage.
- Diverse and inclusive work environment that values differences.
- Continuous improvement and learning opportunities.
- Collaborative team environment with a focus on customer satisfaction.
Requirements and Qualifications
To be successful in this role, you should possess the following qualifications and skills:
Essential Qualifications:
- Familiarity with Microsoft Office and computer knowledge.
- Proficiency in reading, writing, and communicating in English.
- Ability to communicate effectively with coworkers and management.
- 1+ year of medical data entry experience.
- 1+ year of medical front desk experience.
- Ability to remove staples, sort, file, and box records.
- Must be able to maintain record order and sequence.
- Understanding of the importance of detail and accuracy.
- Ability to work at a sustained pace to meet production rates while producing quality work.
Preferred Qualifications:
- Experience with medical terminology and healthcare operations.
- Familiarity with database systems and electronic records management.
Career Growth Opportunities and Learning Benefits
At Iron Mountain, we are committed to helping our employees grow and develop their skills. Here are some of the opportunities you can expect:
- Comprehensive training program for new hires.
- Ongoing learning and development opportunities.
- Mentorship and coaching from experienced professionals.
- Opportunities for career advancement and promotion.
Work Schedule and Location
The successful candidate will work on an overnight shift, Thursday - Saturday and every other Wednesday, with the first 3-6 months being day shift training (Monday - Friday, 8:00 am - 5:00 pm). The work location is 5633 Doolittle Rd, Jacksonville, FL 32254.
How to Apply
If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to be considered for this role.
Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.
If you have a disability and require special accommodation, please email [email protected].
Apply Now