BrainStation is a global leader in digital skills training and workforce transformation. As an IT Specialist, you will manage level 1 support tickets, facilitate new hire hardware deployment, and assist in maintaining team and office productivity.
Responsibilities
- Maintain hardware inventory and manage device repairs
- Manage IT tickets in a timely manner to meet SLAs
- Research new technology and tools and share those findings with the team
- Communicate clearly and effectively with all members of our team
Skills
- Google Workspace admin experience required
- WiFi and Networking experience is required
- Ubiquiti/Meraki hardware and software experience is an asset
- IT System Administrator technical degree/background is an asset
- Experience with tools such as JIRA, Confluence
- Experience with the following platforms: MacOS, iOS, Android
- Experience with VMWare specifically Workspace One UEM, Kandji and FreshService inventory management
- Experience with SoC2/IT Audit processes
Benefits
- Comprehensive Health & Wellness Benefits Package
- Socials, Outings & Retreats
- Retirement Planning
- Parental Leave Program
- New Device Allowance
- Culture of Learning & Development
- Flexible Working Hours
- Work from Home Flexibility
- Service Recognition Programs
Company Overview
BrainStation is a global leader in digital skills training, empowering businesses and brands to succeed in the digital age. It was founded in 2012, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.brainstation.io.Company H1B Sponsorship
BrainStation has a track record of offering H1B sponsorships, with 1 in 2025. Please note that this does not guarantee sponsorship for this specific role.
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