Introduction to Pyrotek and the Role
Pyrotek, a global leader in high-temperature materials, is seeking an experienced and results-driven Sales Engineer to join its U.S. Glass Sales team. As a key member of the team, you will be responsible for managing and increasing sales of technical products and solutions to core customers in the flat glass industry, with a focus on the Southeast-Southwest USA region. This is an exceptional opportunity to work remotely and leverage your technical expertise and sales acumen to drive business growth and develop long-term relationships with customers.
Company Overview
Pyrotek is a global industrial company that has been delivering innovative technologies, advanced engineered systems, and high-temperature materials to customers across various industries for decades. Our products have a significant impact on the daily lives of people in the developed world, and we are committed to creating, improving, and innovating everyday products. With a strong presence in the global market, Pyrotek offers a dynamic and supportive work environment that fosters collaboration, creativity, and professional growth.
Key Responsibilities
As a Sales Engineer, you will play a critical role in driving sales growth, developing customer relationships, and providing technical support to customers in the flat glass industry. Your key responsibilities will include:
- Establishing, growing, and enhancing sales accounts by building strong relationships with customers and identifying new business opportunities
- Effectively negotiating pricing, minimum order quantities, and stocking agreements with vendors, suppliers, and customers
- Providing prompt technical support to customers and collaborating with internal teams to resolve customer issues
- Soliciting sales of new or additional products via telephone or in-person, and preparing, pricing, and presenting quotations
- Continuously monitoring competitors' activities and developing countermeasures to stay ahead in the market
- Prospecting new customers, preparing, pricing, and presenting quotations, and developing customer stocking agreements
- Assisting in resolving customer accounts receivable issues and presenting internal and customer technical presentations as requested
- Meeting or exceeding sales and gross profit targets for the assigned territory and actively strategizing with management on sales tactics
Essential Qualifications
To be successful in this role, you will need:
- A Bachelor's degree in business, engineering, or a related technical discipline, plus at least five years of interrelated work or sales experience in a technical or process-related industry
- Experience within the flat glass industry, particularly in bending, tempering, or manufacturing flat glass, is highly desirable
- A strong passion for providing high-level customer service and executing business development activities
- Proven ability to manage difficult or emotional customer situations, respond promptly to customer needs, and solicit customer feedback to improve service
- Excellent business acumen, with the ability to build relationships and sell technical solutions in an industrial setting
- Demonstrated understanding of business implications of decisions, with a focus on balancing profitability and customer sustainability and growth
- Strong critical thinking skills, judgment, and attention to detail, with exceptional prioritization, time management, and organizational skills
- Proficient computer skills using a variety of software applications, including Microsoft Office Products, Power Bi, Visual, and ERP and CRM Systems
- Ability to travel up to 50% to customer and Pyrotek facilities, with regular overnight travel required
Preferred Qualifications
While not essential, the following qualifications are highly desirable:
- Previous experience in a sales engineering role, particularly in the flat glass industry
- Strong knowledge of the Southeast-Southwest USA region, with established relationships with customers and suppliers
- Experience with Contact Management databases (CRM Systems) and trip reporting
- Ability to speak multiple languages, with a focus on languages relevant to the flat glass industry
Skills and Competencies
To excel in this role, you will need to possess the following skills and competencies:
- Strong communication and interpersonal skills, with the ability to build relationships with customers, suppliers, and internal teams
- Excellent problem-solving and analytical skills, with the ability to resolve complex customer issues
- Strong business development skills, with the ability to identify new business opportunities and develop strategic plans to pursue them
- Ability to work independently and as part of a team, with a focus on collaboration and teamwork
- Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously
Career Growth Opportunities and Learning Benefits
At Pyrotek, we are committed to providing our employees with opportunities for career growth and development. As a Sales Engineer, you will have access to:
- Comprehensive training and development programs, including sales training, product knowledge, and industry-specific training
- Opportunities for career advancement, including promotions to senior sales roles or leadership positions
- A dynamic and supportive work environment that fosters collaboration, creativity, and innovation
- Access to a global network of professionals, with opportunities for knowledge sharing and best practice exchange
Work Environment and Company Culture
At Pyrotek, we pride ourselves on our positive and inclusive company culture. As a Sales Engineer, you will be working in a remote environment, with regular travel to customer and Pyrotek facilities. You will be part of a dynamic and supportive team that values collaboration, creativity, and innovation. Our company culture is built on the following core values:
- Customer focus, with a commitment to delivering exceptional customer service and support
- Integrity, with a focus on honesty, transparency, and ethics in all our interactions
- Teamwork, with a emphasis on collaboration, communication, and mutual respect
- Innovation, with a commitment to continuous learning, improvement, and innovation
Compensation, Perks, and Benefits
As a Sales Engineer at Pyrotek, you will be eligible for a competitive salary and benefits package, including:
- A comprehensive health and wellness program, including medical, dental, and vision coverage
- A 401(k) retirement savings plan, with company matching contributions
- A generous paid time off policy, including vacation, sick leave, and holidays
- Opportunities for professional development and career advancement
- A dynamic and supportive work environment that fosters collaboration, creativity, and innovation
Conclusion
If you are a motivated and results-driven sales professional with a passion for the flat glass industry, we encourage you to apply for this exciting opportunity. As a Sales Engineer at Pyrotek, you will have the chance to work with a global leader in high-temperature materials, develop long-term relationships with customers, and drive business growth in the Southeast-Southwest USA region. With a competitive salary and benefits package, opportunities for career growth and development, and a dynamic and supportive work environment, this is an opportunity not to be missed. Apply now to join our team and take your career to the next level!
Apply Now