Join the blithequark Team and Be Part of a Global Leader in Customer Experience
At blithequark, we're dedicated to delivering the world's first-class purchaser experience every day, with maximum integrity, and in an environment where each person is seen, heard, and feels like they belong. Our organization values and effective backing promise are at the forefront of everything we do. As a Senior Statistics Architect with our Customer Listening Team, you'll play a critical role in transforming and innovating our Voice of Customer method.
About blithequark and the Industry
blithequark is a global leader in customer experience, with over 5 million surveys received from clients each year across the consumer, business, and service provider areas. Our Customer Listening Team, spanning across GSG, GABM, and GCS businesses, is responsible for handling the end-to-end Voice of Customer technique. This technique includes designing and programming customer experience surveys, which comprise over 40 studies translated in more than 10 languages and deployed in over 20 countries.
Job Summary
As a Senior Statistics Architect, you'll assist in the transformation and innovation of our Voice of Customer method. Your primary responsibilities will include:
* Helping to improve and preserve the new Voice of Customer technique sourced from Cornerstone and integrated with the survey and dashboard platform hosted through Qualtrics, our survey vendor
* Collaborating closely with product and process owners, subject matter specialists from Qualtrics, and the Agile team in Technology
Key Responsibilities
- Work closely with utility teams to define, frame, and capture commercial enterprise needs
- Develop information on Voice of Purchaser methods and leverage them to define and transform data within the Cornerstone large data platform
- Design and build robust records model architecture to support most fulfilling statistics processing and standardized metric definitions
- Enable big statistics and batch/real-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions ensuring data quality and accuracy through intensive testing at variable and use case levels
- Provide pointers to enhance competencies to drive efficiency in computing programs using massive data ecosystems
- Power consumer tale evaluation and elaboration, design and development of software program programs, exploring and building automation tools
- Proactively select and automate guide obligations to improve quality and efficiency
- Operate closely with companions from GSN and AET to prioritize, define, increase, and test statistics for various use cases as part of the VOC end-to-end technique
Talent and Abilities
To be successful in this role, you'll need:
* Hands-on development experience with Hive/Hadoop, PySpark, Python, shell scripting languages, development launch management, and troubleshooting understanding for data-driven tasks for a span of no longer than 3+ years
* Active collaboration with dating managers/product owners for expertise in functional requirements and converting them into technical deliverables
* Familiarity with Agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to business groups
What We Offer
At blithequark, we're committed to supporting the holistic well-being of our colleagues and their loved ones. Our benefits and applications include:
- Competitive base salaries
- Bonus incentives
- Assist for economic well-being and retirement
- Flexible running model with hybrid, onsite, or digital preparations relying on position and enterprise needs
- Generous paid parental leave policies (depending on your place)
- Unfastened get entry to international on-site well-being facilities staffed with nurses and docs (depending on location)
- Loose and confidential counseling aid through our Wholesome Minds application
- Career improvement and education possibilities
Why Join blithequark?
As a Senior Statistics Architect with blithequark, you'll have the opportunity to:
* Work on complex and innovative projects that transform and innovate our Voice of Customer method
* Collaborate with cross-functional teams across the globe
* Develop and grow your skills in a rapidly evolving field
* Contribute to delivering world-class customer experiences
* Enjoy a flexible and supportive work environment
How to Apply
If you're passionate about data architecture, customer experience, and innovation, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Equal Opportunities
blithequark is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity, equity, and inclusion in the workplace and strive to create an environment where everyone feels valued and respected.
Contact Us
If you have any questions or would like more information about this role, please don't hesitate to contact us. We're always happy to hear from potential candidates and look forward to discussing this opportunity further.
Conclusion
As a Senior Statistics Architect with blithequark, you'll play a critical role in transforming and innovating our Voice of Customer method. With a competitive salary, flexible work arrangements, and a supportive work environment, this is an opportunity you won't want to miss. Apply now and join our team of talented professionals who are passionate about delivering world-class customer experiences.
Apply Now