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Posted Mar 8, 2026

**Experienced Retail Baker (Customer Service) – Artisanal Sourdough Bakery Team Member**

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At arenaflex, we're passionate about crafting the finest handcrafted bread and pastries, and we're seeking a talented Retail Baker to join our team. As a Retail Baker, you'll be the face of our company, providing exceptional customer service and embodying our values of quality, innovation, and excellence. If you're a community-oriented, reliable, and flexible individual with a passion for sourdough, we want to hear from you. **About arenaflex** arenaflex is a renowned artisanal bakery dedicated to delivering exceptional products to our customers while fostering a culture of efficiency, creativity, and excellence. With a commitment to quality and innovation, we strive to be the go-to destination for artisanal bread and pastries in the community. Our team is passionate about what we do, and we're looking for like-minded individuals to join us on this journey. **Key Responsibilities** As a Retail Baker, you'll be responsible for: * Fostering a positive customer experience by engaging with customers in a meaningful manner, maintaining facility cleanliness and organization, and promoting sales by educating customers on our unique sourdough products. * Adhering to aesthetically pleasing product display standards to entice customers to make purchases. * Greeting every customer in an authentically friendly, proactive, and welcoming manner. * Educating customers on all arenaflex products, our mission, and the benefits of sourdough. * Actively building relationships with clientele to encourage repeat business and maintain a positive reputation for arenaflex in the community. * Promoting ways to find, use, and store arenaflex products. * Packaging orders and handling ready-to-eat product with respect and adherence to food safety standards. * Crafting quality made-to-order coffee and tea beverages for customers. * Maintaining cleanliness and order of customer areas, restocking and facing retail fridges, and filling displays. * Entering daily inventory for online orders by 7am. * Operating a Point of Sale and handling cash with maximum accuracy. * Closing cash register and customer service areas according to company standards and performing end-of-day reporting. * Washing all dishes, sanitizing all customer areas and counters, sweeping and mopping floors. * Preparing leftovers and managing community donations at end-of-day closing. * Promptly reporting issues to management or leadership. **Light Bakery Production (Baking)** As a Retail Baker, you'll also be responsible for: * Operating commercial ovens and baking primarily pizza and cookies according to set timelines and baking parameters. * Top, decorate, and prepare pastries for customer display. * Monitoring items for quality control and reporting any issues to management. * Processing, preparing, and labeling food service products for customer consumption in accordance with food safety standards. * Working in an organized fashion with an emphasis on time and task management. * Considering needs of and preparing for next shift success. * Organizing products for daily transfer and accurately completing transfer logs. * Washing all dishes, sanitizing all production counters, sweeping and mopping floors. * Upholding cleanliness of production areas and performing facility and equipment maintenance routines. **Qualifications** To be successful as a Retail Baker, you'll need: * A comprehensive understanding of and passion for sourdough (a plus). * A valid ID and food handling certification. * 2 years of verifiable customer service and cash handling experience. * The ability to multitask, manage time, and work as a team player. * The ability to work weekends and stay until all tasks are completed. * A friendly attitude and the ability to push towards positive conflict resolution even when dealing with disgruntled customers. * The ability to safely operate lift gates on box trucks (training to be provided as needed). * The ability to lift 50 lbs without complication. * The ability to stand for the entirety of a shift, up to 8 hours. **Our Ideal Candidate** We're looking for a versatile team player who is: * Energetic and friendly. * Ready for challenges. * Punctual and reliable. * Accepting of change and feedback. * Organized and efficient. **Available Shifts and Compensation** We have available shifts all days of the week, and compensation is $15.00 - $16.00/hour. **About arenaflex** arenaflex is a grassroots sourdough bakery in the heart of downtown Mesa, Arizona. We're passionate about what we do, and we're looking for like-minded individuals to join us on this journey. **Career Growth Opportunities and Learning Benefits** As a Retail Baker at arenaflex, you'll have the opportunity to: * Develop your skills and knowledge in sourdough baking and customer service. * Work with a talented team of bakers and customer service representatives. * Participate in ongoing training and development programs. * Take on new challenges and responsibilities as you grow with the company. * Enjoy a dynamic and supportive work environment. **Work Environment and Company Culture** At arenaflex, we're committed to creating a positive and inclusive work environment that values: * Teamwork and collaboration. * Continuous learning and development. * Customer satisfaction and loyalty. * Quality and innovation. * Community involvement and engagement. **Compensation, Perks, and Benefits** As a Retail Baker at arenaflex, you'll enjoy: * Competitive compensation ($15.00 - $16.00/hour). * Opportunities for career growth and advancement. * Ongoing training and development programs. * A dynamic and supportive work environment. * A comprehensive benefits package, including health, dental, and vision insurance, voluntary life and accident insurance, PTO and sick time, and opportunities for growth. **How to Apply** If you're a motivated and enthusiastic individual with a passion for sourdough and customer service, we want to hear from you. Apply now to join our team as a Retail Baker at arenaflex. Note: By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Apply Now