Introduction to The National Rural Health Resource Center
The National Rural Health Resource Center is a pivotal organization dedicated to improving the health and well-being of rural communities across the United States. As a hub of innovation and forward-thinking, we provide technical assistance, information, tools, and resources to support the development of rural health systems. Our work is crucial to the health of rural Americans, and we play a significant role in keeping small rural hospitals open and thriving. We are now seeking an experienced Program Specialist to join our dynamic Consultation Team and contribute to our mission of enhancing rural health care services.
About the Role
The Program Specialist will be an integral part of our Consultation Team, working remotely with frequent travel to rural areas within the Delta Region states (Alabama, Arkansas, Illinois, Kentucky, Louisiana, Mississippi, Missouri, and Tennessee). This position offers a unique opportunity to make a positive impact in rural health and contribute to the success of our organization. The ideal candidate will have at least four years of experience in health care management or administration, community planning and development, public health, health education, business, or a related area, with a strong understanding of rural health issues and project management concepts.
Key Responsibilities
- Provide direct assistance to the Program Manager and the team to support day-to-day Center and Program activities.
- Apply project management skills to effectively manage multiple activities simultaneously.
- Serve as a point of contact for assigned rural health organizations and provide excellent customer care services by guiding rural health leaders, community champions, and/or community partners through Program processes and activities to fulfill Program goal areas.
- Work autonomously, and with the team and/or consultants, to plan, develop, and deliver virtual and onsite (in-person) services, education, and implementation technical assistance to rural health leaders (hospitals and clinics) community champions and/or other community partners on topics such as community engagement, community care coordination, telehealth, financial performance, operational efficiency, quality improvement, and other areas impacting health care services.
- Develop and facilitate virtual and onsite meetings (community events, consultations, and/or workshops) with rural health leaders, community champions, community partners, and/or consultants to assess needs, report findings, define strategic priorities, and develop action plans that support implementation of action plans.
- Coordinate technical assistance services independently, and in collaboration with the team, to ensure a productive, efficient team environment.
- Promote available resources and tools to rural health leaders, community champions, and/or community partners to build capacity at the local level.
- Build knowledge of rural health topics to gain a greater understanding of barriers and innovative models to guide health care leaders, community champions, and/or community partners in addressing challenges to successfully implement and sustain action plans.
Essential Qualifications
The successful candidate will possess:
- A Bachelor's degree in health care management or administration, business, public health, health science, health education, or a closely related field. A Master's degree in a related field is preferred.
- At least four years of experience in health care management or administration, business, public health, health science, health education, community planning and development, telehealth, or virtual care, or a related area.
- Excellent project management skills, with the ability to organize and prioritize duties to effectively manage activities.
- Excellent verbal and written communication skills, with the ability to engage leaders and effectively communicate via various modes of communications.
- Excellent customer service skills, with a strong commitment to performance improvement and a high degree of proficiency in Microsoft Office and SharePoint Products.
- Experience working remotely and with Microsoft Office Teams, Zoom Meetings, or similar platforms.
- Experience working in a team environment, with the ability to work independently and make decisions to support planning, development, and execution of program activities.
- Knowledge of Delta Region, rural health issues, and health equity.
Preferred Qualifications
Preferred candidates will also possess:
- A Master's degree in a related field.
- Experience working in a rural health setting or with rural health organizations.
- Knowledge of community development principles and practices.
- Experience with facilitation, training, and presentation.
- Experience with project management software and tools.
Career Growth Opportunities and Learning Benefits
At The National Rural Health Resource Center, we are committed to the growth and development of our employees. As a Program Specialist, you will have access to a range of training and development opportunities, including:
- Professional development workshops and conferences.
- Mentorship programs.
- Leadership development opportunities.
- Cross-training and job rotation opportunities.
Work Environment and Company Culture
Our organization is committed to fostering a positive and inclusive work environment that values diversity, equity, inclusion, and anti-racism. We believe in creating a workplace culture that is respectful, supportive, and empowering, where everyone feels valued and able to contribute their best work. Our employees enjoy a casual, friendly, and supportive work environment focused on important, innovative work.
Compensation, Perks, and Benefits
We offer a competitive salary and a range of benefits, including:
- Comprehensive health insurance.
- Retirement savings plan.
- Professional development opportunities.
- Flexible work arrangements, including remote work options.
Conclusion
If you are a motivated and experienced professional looking to make a positive impact in rural health, we encourage you to apply for this exciting opportunity. As a Program Specialist with our Consultation Team, you will have the chance to work with a dynamic and dedicated team, develop your skills and expertise, and contribute to the success of our organization. Don't miss out on this opportunity to join our team and make a difference in the lives of rural Americans. Apply now!
How to Apply
To apply for this position, please submit your resume and a cover letter that highlights your experiences and how you plan to enhance our programs. In your letter of application, please include your personal statement on diversity, equity, and inclusion and indicate that you are applying for the Program Specialist position.
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