Sirius Support is a pioneering, fully-remote outsourcing organization that specializes in providing top-notch customer support across a diverse range of technology and customer service functions. Our founders, with their combined 40 years of experience in building and leading teams across various industries and domains, have created a unique work environment where the development, coaching, and care of people are paramount to success. We pride ourselves on fostering a culture that values work-life balance, diversity, inclusivity, and respect, making us a fun and dynamic remote family.
At Sirius Support, we believe in creating and building human connections through technology. We encourage our part-time and full-time employees to maintain a healthy work-life balance, free from the hassles of commuting and parking. Our success mantra is centered around continuous improvements, following the Define, Measure, Analyze, Improve, Control, and Repeat (DMAICR) model. We strive to create a caring remote environment with regular employee engagement and development opportunities, ensuring our employees are happy and motivated.
We are seeking a highly motivated and adaptable individual who resonates with our values and is passionate about delivering exceptional customer support. As an ideal candidate, you should be committed, technology-savvy, and self-motivated, with a good sense of humor and a drive to learn and share knowledge. You should thrive in a fast-paced, people-centric environment that promotes high performance and positive behaviors. If you are a proactive individual who enjoys working independently and as part of a team, we encourage you to apply for this exciting opportunity.
As an Outbound Call Agent (Non-Sales), you will play a crucial role in conducting outbound calls to potential voters to gather survey data, handling objections professionally, and accurately entering survey responses into our system. Your primary responsibilities will include:
To be successful in this role, you should possess:
While not essential, the following attributes are highly desirable:
To be eligible to apply, you will need:
At Sirius Support, we are committed to developing our employees through coaching and mentoring. As an Outbound Call Agent (Non-Sales), you will have the opportunity to work with highly skilled people, gain hands-on experience in multi-disciplinary areas, and be part of team and group meetings daily and weekly. You will receive regular feedback and coaching to help you learn and improve, ensuring you always know where you stand and how to grow in your role.
Our remote work environment is designed to promote work-life balance, flexibility, and autonomy. We encourage open communication, teamwork, and collaboration, making us a fun and dynamic remote family. Our company culture is built around continuous improvements, and we strive to create a caring and supportive environment that fosters growth and development.
We offer a competitive salary, reflecting your skills and experience, as well as a range of perks and benefits that include:
If you are a motivated and adaptable individual who is passionate about delivering exceptional customer support, we encourage you to apply for this exciting opportunity. As an Outbound Call Agent (Non-Sales) at Sirius Support, you will be part of a thriving team that values work-life balance, diversity, inclusivity, and respect. Don't miss out on this chance to join our fun and dynamic remote family and take your career to the next level. Apply now and become a part of our success story!
If you are ready to contribute to a thriving team and take your career to the next level, we encourage you to apply now. Please click on the link below to submit your application.
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