Introduction to the University of Mary
The University of Mary, a private Catholic institution founded in 1959 by the Sisters of Annunciation Monastery, is nestled in the heart of Bismarck, North Dakota. With a strong commitment to its Christian, Catholic, Benedictine mission, the university offers a unique blend of academic excellence, community engagement, and spiritual growth. Our campus, overlooking the beautiful Missouri River, provides a serene and inspiring environment for our students, faculty, and staff to thrive. As an institution, we value hospitality, respect, and inclusivity, fostering a culture that welcomes individuals from diverse backgrounds and perspectives.
Job Overview
We are seeking an experienced and dedicated Military Student Affairs and Military Tuition Assistance Coordinator to join our team. As a key member of our Military Student Affairs department, you will play a vital role in providing exceptional customer service to our military students, ensuring they receive the support and resources they need to succeed. This is an exciting opportunity for a highly organized and compassionate individual to make a meaningful difference in the lives of our students and contribute to the university's mission.
Key Responsibilities
- Establish and maintain effective working relationships with the campus community, the general public, community college personnel, and other agencies.
- Provide specialized customer service to service members, relating relevant and accurate information in-person, electronically, and by telephone for all inquiries.
- Act as coordinator for military tuition assistance for all students eligible for military tuition assistance from their respective branches of service.
- Maintain all appropriate confidential paper and electronic records, and databases to ensure compliance with Department of Veterans Affairs (VA) regulations.
- Assist extended education veteran and military students with issues including registration and records, providing advising about academic programs and classes as they apply to receive veteran benefits.
- Create and update forms necessary to certify students' enrollment each term, such as the Request to Certify Enrollment and Request to Initiate Benefits.
- Assist military students who are called to active duty, including but not limited to leave of absence, refund of fees, financial aid issues, etc.
- Serve as a contact/liaison for the general public, students, and campus community for military student questions and processes.
- Respond to daily inquiries via office walk-ins, web, email, fax, phone, etc.
- Assist with University of Mary military students' walk-in inquiries, phone calls, emails, etc.
- Serve as the point of contact for the Department of Defense Memorandum of Understanding.
- Develop online support resources for Extended Education military students regarding their benefits, registration, and records information.
- Refer students to the appropriate personnel for specialized assistance and advising.
- Maintain and provide accurate and objective enrollment data, analyzing that data to develop and manage appropriate initiatives.
- Respond to all information requests, audits, and reporting requests from the Department of Defense, Department of the Army, Bureau for Private Postsecondary and Vocational Education, Extended Education, Office of the Registrar, Business Office, and other campus agencies and organizations when appropriate.
Essential Qualifications and Experience
To be successful in this role, you will need:
- A high school diploma or equivalent, plus one additional year of college-level coursework and one year of working with military tuition assistance students or Veterans educational benefits programs.
- A Bachelor's Degree is preferred.
- Prior military service, experience working in higher education, and with a diverse staff is desired.
- Basic knowledge of financial practices and reporting, secretarial procedures, methods, and techniques, Microsoft programs, and advanced Excel talents.
- Uphold and support the Christian, Catholic, Benedictine mission of the University of Mary.
- Support the ongoing implementation of Ex Corde Ecclesiae, the apostolic constitution on Catholic colleges and universities.
- Build a culture of ready and earnest hospitality in the Office of Enrollment Management and throughout the university, in accord with Saint Benedict's admonition that all be received as Christ.
Knowledge and Skills Required
The ideal candidate will possess:
- Knowledge and familiarity with the military and the various services currently available to veterans and their dependents.
- Expertise in Department of Defense educational programs, the tuition assistance programs for the various service branches, Veterans Affairs, and the GI Bill.
- Demonstrated experience in promoting the welfare of service members and/or dependents.
- Ability to maintain confidentiality.
- Excellent communication, oral and written, and organizational skills.
- Ability to work independently with flexible schedules and travel.
- A valid driver's license.
Career Growth Opportunities and Learning Benefits
At the University of Mary, we are committed to the growth and development of our employees. As a Military Student Affairs and Military Tuition Assistance Coordinator, you will have access to:
- Professional development opportunities, including training and workshops, to enhance your skills and knowledge.
- A supportive and collaborative work environment that fosters innovation and creativity.
- A comprehensive benefits package, including competitive salary, health insurance, retirement plan, and paid time off.
- Opportunities to engage with our campus community, including faculty, staff, and students, and contribute to the university's mission.
Work Environment and Company Culture
Our university is dedicated to creating a welcoming and inclusive environment that values diversity, equity, and respect. As an employee, you can expect:
- A dynamic and supportive work environment that encourages collaboration and teamwork.
- A commitment to hospitality, respect, and inclusivity, fostering a culture that welcomes individuals from diverse backgrounds and perspectives.
- Opportunities to participate in campus events, activities, and initiatives that promote community engagement and social responsibility.
- A beautiful campus setting, overlooking the Missouri River, that provides a serene and inspiring environment for work and study.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- A salary range that reflects your experience and qualifications.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment that fosters innovation and creativity.
Conclusion
If you are a motivated and compassionate individual who is passionate about supporting the educational and personal goals of military students, we encourage you to apply for this exciting opportunity. As a Military Student Affairs and Military Tuition Assistance Coordinator at the University of Mary, you will be part of a dynamic team that is dedicated to making a positive impact in the lives of our students. Join us in our mission to provide exceptional education, foster a culture of hospitality and respect, and promote the welfare of service members and their dependents. Apply today and take the first step towards a rewarding and challenging career!
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