About American Express and the Opportunity
At American Express, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a global leader in the financial services industry, we're constantly innovating and pushing the boundaries of what's possible. Our team is passionate about making a meaningful impact, and we're looking for talented individuals to join us on this journey.
Job Overview
We're seeking an experienced Full Stack Virtual Assistant to join our team. As a key member of our Commercial and Merchant, Global & Premium Experience (GPX) organization, you'll play a critical role in supporting our Vice President and leading high-priority initiatives. This is an exciting opportunity to work with a global team, drive business growth, and make a lasting impact on our customers' experiences.
Key Responsibilities
- Develop and maintain strong relationships with various groups and/or departments that liaise with the GPX organization
- Create presentations for executive meetings, Results Reviews, BURs, and other key business meetings
- Deliver a broad range of communications, including Town Hall presentations, org announcements, etc.
- Coordinate, track, and follow up on issues and/or escalations that impact the office of the VP Commercial and Merchant, Global & Premium Experience (GPX)
- Work with the GMNS and GCS on GPX strategic initiatives, presentations, and other business priorities
- Lead efforts to support and foster the One Team, One Purpose culture for the GPX organization
- Act as a central point of contact for urgent business and ad-hoc requests
- Provide support on various business planning initiatives
- Manage work streams for high-priority strategic initiatives associated with GPX
Requirements and Qualifications
To be successful in this role, you'll need to possess the following skills and qualifications:
- Proven thought leadership with an emphasis on forward thinking and the ability to challenge the status quo
- Proven project management skills with the ability to manage multiple projects and operate in ambiguous situations
- High level of integrity for the handling of confidential information
- Ability to create a compelling story using PowerPoint
- Must work a flexible work schedule to support a global organization
- Ability to build strong relationships and influence decisions across multiple stakeholders at various levels
- Superior communication, organization, and time management skills
Preferred Qualifications
- A minimum of five years of work experience; previous experience working for a multinational corporation
- College Degree
- Expert in Excel and PowerPoint
What We Offer
We're committed to providing our employees with a comprehensive benefits package, including:
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial
Why Join American Express?
We're a global company with a diverse and inclusive culture. We're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Our benefits and programs are designed to support your personal and professional growth, and we're proud to offer a range of opportunities for career advancement.
How to Apply
If you're a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
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