Experienced Full Stack Data Entry Representative – Healthcare Operations and Billing Administration in San Juan, PR at Blithequark

Join Blithequark: Where Technology Meets Healthcare to Improve Lives

Blithequark is a global leader in healthcare technology, dedicated to helping millions of people live healthier lives. Our mission is to connect people with the care, pharmacy benefits, data, and resources they need to feel their best. We are guided by a culture of diversity and inclusion, offering comprehensive benefits, career development opportunities, and a chance to make a meaningful impact on the communities we serve. If you're looking for a chance to be part of a great team and advance health equity on a global scale, we invite you to join us.

About Our Team and Culture

At Blithequark, part of the UnitedHealth Group family of businesses, we are restlessly pursuing new ways to operate our service centers, improve our service levels, and help people lead healthier lives. Our team is equipped with the best tools and resources, thorough training, and learning opportunities. We are not just working; we are making great things happen for the people who rely on us for healthcare across the United States. Our culture values diversity, equity, and inclusion, and we are committed to creating a healthier atmosphere for everyone.

Job Summary

We are seeking an experienced Data Entry Representative to support our Quest Diagnostics operations in San Juan, PR. As a Data Entry Representative, you will play a critical role in ensuring accurate and efficient data entry processes, supporting billing operations, and contributing to the overall success of our healthcare services. If you have a passion for healthcare, excellent data entry skills, and a commitment to delivering high-quality results, we encourage you to apply.

Key Responsibilities

• Perform data entry of billing mnemonics and all required billing information from imaged requisitions, including US postal address, medical codes, insurance carrier details, and more.
• Follow procedural guidelines to enter information in systems and answer patient inquiries.
• Navigate multiple computer applications, including MS Word, MS Excel, online applications, and mainframe applications.
• Conduct basic research in computer applications to perform data entry, such as address, billing codes, and reject codes.
• Utilize templates for letters and other correspondences.
• Data entry, transfer, and entry of received data from Quest Diagnostics in required applications to start the billing cycle.
• Research mail returns and update invoices with current information in the appropriate billing system and note patient bills with actions taken.
• Research denied bills due to patient not being covered on the date of service, errors with patient information, or insurance information provided in the claim/bill and resolve for re-billing.

Requirements and Qualifications

Essential Qualifications:

• 1 year of data entry experience.
• Customer service experience.
• Professional proficiency in both English and Spanish.
• Proficiency with computer, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications.
• Ability to work 40 hours/week during standard business operating hours, Monday - Friday from 7:00 am - 4:30 pm (may require occasional overtime on weekends and holidays).

Preferred Qualifications:

• Medical billing experience.
• Knowledge of medical or health insurance terminology.
• Proven solid Microsoft Excel skills.

Skills and Competencies

To succeed in this role, you will need:

• Excellent data entry skills and attention to detail.
• Strong communication and customer service skills.
• Ability to navigate multiple computer applications and learn new systems.
• Basic research skills and ability to resolve issues.
• Proficiency in Microsoft Office, particularly Excel.

Career Growth and Learning Benefits

At Blithequark, we are committed to the growth and development of our employees. You will have access to:

• Comprehensive training and learning opportunities.
• Career development programs and mentorship.
• Opportunities for advancement and professional growth.
• A culture that values diversity, equity, and inclusion.

Work Environment and Company Culture

Our work environment is designed to support the well-being and success of our employees. We offer:

• A culture guided by diversity and inclusion.
• Comprehensive benefits package.
• Opportunities for career growth and development.
• A dynamic and supportive work environment.

Compensation and Benefits

We offer a competitive compensation package and benefits, including:

• Competitive salary.
• Comprehensive benefits package.
• Opportunities for bonuses and recognition.
• A culture that values work-life balance.

How to Apply

If you are passionate about healthcare, have excellent data entry skills, and are looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, including your resume and cover letter, to join our team at Blithequark.

English proficiency and data entry proficiency assessment will be required after application.

Blithequark is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Blithequark is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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