**Join arenaflex's dynamic team as a Customer Practice Manager, where you will lead customer programs that drive strategic and financial value for customers through transformational professional services programs.**
**About arenaflex**
arenaflex is a leading provider of innovative solutions and services, empowering businesses to thrive in the ever-evolving digital landscape. Our commitment to excellence, customer-centric approach, and passion for innovation have earned us a reputation as a trusted partner for organizations seeking to harness the power of technology.
**Job Summary**
We are seeking an experienced Customer Practice Manager to join our team in the AMER-US-CST region. As a key member of our Enterprise ECRT and Energy team, you will be responsible for leading customer programs that accelerate business outcomes through the promotion and sale of transformational professional services programs. Your expertise will drive strategic and financial value for customers, ensuring delivery excellence and project closure in your assigned accounts or territories.
**Key Responsibilities**
- **Execution of Long-Term Strategic Customer Transformation Roadmaps**: Develop and execute comprehensive customer transformation roadmaps that drive near-term results in ProServe and Platform bookings and revenue.
- **Lead Business Outcomes**: Articulate accelerated customer outcomes through cloud technologies, driving business growth and revenue expansion.
- **Unified Account Plan and Pursuit Plan**: Collaborate with the AWS account team (platform sales) to develop a unified account plan and pursuit plan that aligns with customer goals and AWS Professional Services business objectives.
- **Establish Executive Relationships**: Build and maintain executive relationships across Technology & Business groups, securing executive sponsorship for programs and driving business outcomes.
- **Internal Network Development**: Establish a strong internal network at arenaflex, particularly with internal organizations critical to success, including the account team, Partner team, Global Services organization, Finance, and Legal.
- **Strategic Advisor and Expert**: Assume the role of a strategic advisor and expert, providing deep knowledge of the cross-section of customers' businesses and available cloud services.
- **Annual Bookings and Revenue Targets**: Deliver on annual bookings and revenue targets, aligning deal structure with key customer goals and arenaflex Professional Services business objectives.
- **Shared Learnings and Mechanisms**: Support scale through shared learnings and mechanisms across the Professional Services sales team.
**About the Team**
**Diverse Experiences**
arenaflex values diverse experiences and encourages candidates from all backgrounds to apply. If your career has taken an unconventional path or includes alternative experiences, don't let it stop you from applying.
**Why arenaflex?**
arenaflex is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuously innovating. Our robust suite of products and services empowers businesses to power their operations, making us the trusted choice for organizations from successful startups to Global 500 companies.
**Inclusive Team Culture**
At arenaflex, we foster a culture of inclusion that empowers us to be proud of our differences. Our employee-led affinity groups and ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
**Mentorship & Career Growth**
We're committed to raising our performance bar as we strive to become Earth's Best Employer. Our endless knowledge-sharing, mentorship, and career-advancing resources help you develop into a better-rounded professional.
**Work/Life Balance**
We value work-life harmony, striving for flexibility as part of our working culture. Achieving success at work should never come at the expense of sacrifices at home, which is why we support our employees in achieving a balance between their professional and personal lives.
**Compensation and Benefits**
arenaflex offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. As a valued member of our team, you will enjoy a range of benefits, including:
- Competitive salary and bonus structure
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan with company match
- Flexible work arrangements and remote work options
- Professional development opportunities and training programs
- Access to cutting-edge technology and tools
- Collaborative and inclusive work environment
**How to Apply**
If you're a motivated and experienced professional looking to accelerate business outcomes with arenaflex, we encourage you to apply. Even if you feel you're not a perfect match, we'd love to hear from you. Join our friendly team and be part of a dynamic organization that's shaping the future of technology.