Introduction to American Express and the Role
At American Express, we believe that with the right support, people and businesses can achieve incredible things. As a global and diverse community of colleagues, we are committed to backing our customers, communities, and each other. We are now seeking an experienced Creative Director to join our OnBrand team, our in-house creative agency, to lead the development of innovative marketing and advertising strategies that drive commerce and create seamless customer experiences.
About OnBrand and the Global Advertising and Brand Management Organization
The Global Advertising and Brand Management (GABM) organization is dedicated to creating marketplace demand and driving commerce for American Express through differentiated and innovative ideas, products, partnerships, marketing, and customer experiences. OnBrand is on an exciting journey of expansion, and our ambition is to become the creative partner of choice for building seamless customer experiences for our Business Units. We are focused on developing forward-thinking ideas and working across channels, end-to-end experiences in digital and beyond.
Key Responsibilities
- Provide leadership and motivation, conveying the vision and values of the agency to multiple creative teams
- Mentor creative team members, providing clear direction and constructive feedback to help them grow and develop
- Craft big ideas and experiences that drive commerce and create seamless customer experiences
- Develop holistic and robust, memorable, and famous creative campaigns from start to finish, across multiple channels, including video, print, digital, social, and email
- Build deep client relationships, enabling seamless delivery of high-quality creative content
- Bring cohesive creative direction to the Executive Creative Director and assist in delivering creative ideas to business units where relevant
- Actively identify new opportunities and future trends, staying ahead of the curve in the marketing and advertising industry
- Build, mentor, and hire talent to amplify a culture of inclusion and belonging, ensuring that our team is diverse, talented, and motivated
- Find creative opportunities where possible, even if they haven't been assigned, and actively engage in hiring and training of creative staff alongside the creative services lead
Essential Qualifications
- 12 years of experience in Art Direction or copy, preferably within a marketing/advertising agency
- 4 years at a Creative Director level, overseeing multiple creative teams and guiding concept creation and setting creative direction
- Experience overseeing and guiding multiple teams, with a proven track record of success in leading and motivating teams
- Ability to understand marketing insights and strategies, translating them into compelling advertising campaigns that are digital-first
- Ability to combine conceptual creative thinking with high-quality content delivery, with captivating presentation skills and exceptional strategic thinking
- Strong conceptual skills, with experience crafting creative strategies and tailoring messaging to keep the audience in mind
- Managing/supervising Creative talent, with industry-awarded work preferred
Preferred Qualifications
- Experience working in a fast-paced, dynamic environment, with a proven ability to adapt to changing priorities and deadlines
- Strong understanding of the marketing and advertising industry, with a keen eye for trends and emerging technologies
- Experience working with cross-functional teams, including sales, marketing, and product development
- Strong analytical and problem-solving skills, with the ability to analyze data and metrics to inform creative decisions
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, colleagues, and stakeholders
Career Growth Opportunities and Learning Benefits
At American Express, we are committed to helping our colleagues grow and develop in their careers. As a Creative Director, you will have access to a range of training and development opportunities, including workshops, conferences, and online courses. You will also have the opportunity to work with a talented and experienced team, learning from the best in the industry and sharing your own knowledge and expertise.
Work Environment and Company Culture
At American Express, we prioritize our colleagues' well-being and offer a range of benefits and programs to support their physical, financial, and mental health. Our company culture is built on a foundation of inclusion, diversity, and respect, and we are committed to creating a workplace where everyone feels seen, heard, and valued. We offer a flexible working model, with hybrid, onsite, or virtual arrangements depending on role and business need, as well as a range of perks and benefits, including competitive base salaries, bonus incentives, and comprehensive medical, dental, vision, life insurance, and disability benefits.
Compensation, Perks, and Benefits
We offer a competitive salary range of $130,000.00 to $205,000.00 annually, bonus equity (if applicable), and benefits. Our benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Conclusion
If you are a talented and experienced Creative Director, looking for a new challenge and an opportunity to make a real impact, we encourage you to apply for this role. As a Creative Director at American Express, you will have the opportunity to lead the development of innovative marketing and advertising strategies, work with a talented and experienced team, and contribute to the success of a global and diverse community of colleagues. Don't miss out on this exciting opportunity to join our team and take your career to the next level. Apply now and become a part of the American Express team!
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