Are you a tech-savvy and customer-focused individual looking for a unique opportunity to provide exceptional support to Intuit TurboTax customers from the comfort of your own home? Do you want to create your own schedule and enjoy the flexibility of working remotely? Look no further! Working Solutions is seeking helpful and tech-savvy independent contractors to join our team as Customer Support Representatives for Intuit TurboTax.
Intuit TurboTax is a leading provider of tax preparation software, helping millions of individuals and small businesses navigate the complex world of taxes. As a Customer Support Representative, you will be an integral part of the Intuit TurboTax team, providing top-notch support to customers via various channels, including phone, chat, and video chat. This is a fantastic opportunity to gain experience in the industry, expand your skillset, and work with a well-known and respected brand.
As a Customer Support Representative, your primary responsibilities will include:
To be successful in this role, you will need:
While not required, the following qualifications are preferred:
To excel in this role, you will need to possess the following skills and competencies:
To ensure success in this role, you will need to work in a quiet, uninterrupted space with an organized desk area and a professional appearance (if on camera). You will also need to have the following technology:
As a Customer Support Representative, you will have the opportunity to gain valuable experience and skills in customer support, software navigation, and problem-solving. You will also have access to training and support to help you succeed in your role. Additionally, you will have the opportunity to work with a well-known and respected brand, Intuit TurboTax, and be part of a team that is dedicated to providing exceptional customer service.
As an independent contractor with Working Solutions, you will have the opportunity to earn up to $19 per hour, plus incentives. During peak times (January - April), contractors can earn on average the equivalent of $16-$19/hour, and during non-peak times, $15.60-$17.50/hour. You will also have the flexibility to create your own schedule and work from home, eliminating the need for commuting.
Contractors on this program who meet or exceed key metrics earn incentives, including:
This is a seasonal contract that starts in January and runs through April 15th, 2024. As an independent contractor, you will have the flexibility to create your own schedule and work from home. You will be able to schedule available hours between 7 am and 11 pm CST, Monday - Sunday, with weekday and weekend options.
Please note that we are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check.
As an independent contractor with Working Solutions, you will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions.
If you are a tech-savvy and customer-focused individual looking for a unique opportunity to provide exceptional support to Intuit TurboTax customers, we encourage you to apply for this exciting role. As a Customer Support Representative, you will have the opportunity to gain valuable experience, work with a well-known and respected brand, and enjoy the flexibility of working from home. Don't miss out on this opportunity - apply today!
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