Join Our Team of Customer Care Professionals and Enjoy the Flexibility of Remote Work!
We're seeking a skilled and compassionate Customer Care Benefits Enrollment Representative to work with us on a remote basis. As a key member of our team, you'll have the opportunity to make a positive impact on the lives of federal employees, retirees, compensationers, and retired military personnel by providing exceptional customer service and support with plan enrollment, account creation, and general plan inquiries.
**Responsibilities**
- Provide top-notch customer service and support to clients via phone and other communication channels
- Assist clients with plan enrollment, creating new accounts, and answering general plan questions
- Navigate our website and other systems to resolve client inquiries and issues
- Work independently in a remote setting and manage your own schedule
**Why Join Our Team?**
- **Flexibility and Autonomy**: Work from home and create your own schedule
- **Competitive Earnings**: Earn up to $15.60 per productive hour, with incentives available during peak times
- **Professional Growth**: Gain experience in the customer care industry and expand your skillset
- **Supportive Environment**: Our team is dedicated to helping you succeed
**Requirements**
- **Excellent Communication Skills**: Ability to provide patient, empathetic, and professional customer service
- **Technical Skills**: Proficient in using computers, software, and technology
- **Quiet Workspace**: A quiet, uninterrupted space for working
- **Technology Requirements**: Personal computer, broadband internet connection, wired internet connection, Windows 10 or 11 operating system, and a wired USB headset with microphone
**Important Details**
- **Location**: Remote work from the United States (except CA, NY, PA, WA)
- **Schedule**: Flexible schedule opportunities, with hours of operation from 7am-8pm CT, Monday-Friday
- **Contractual Relationship**: Independent contractor relationship, with no benefits or employee status
**Ready to Apply?** Apply Now
Apply Now