TapMango is seeking a driven and strategic Business Development Representative to fuel their growing mid-market sales motion. In this role, you will be responsible for generating high-quality pipeline by engaging senior decision makers at multi-location brands across various sectors such as restaurants and retail.
Responsibilities
- Own top-of-funnel pipeline creation through strategic outbound prospecting into defined mid-market segments (typically 5–50+ locations)
- Research target accounts to personalize outreach and demonstrate a strong understanding of each prospect’s business
- Engage senior stakeholders—including Owners, Founders, CMOs, and Operations leaders—in value-driven conversations
- Uncover pain points related to customer engagement, retention, and growth through thoughtful discovery
- Book qualified discovery meetings for Account Executives and ensure strong handoff context
- Maintain accurate CRM activity, pipeline tracking, and reporting
- Collaborate closely with Account Executives, Marketing, and Sales Leadership to refine messaging and targeting
- Continuously test, iterate, and improve outbound sequences, messaging, and vertical-specific approaches
Skills
- 1–3+ years of BDR/SDR experience, ideally selling into mid-market or SMB+ accounts
- Confidence and professionalism speaking with senior decision makers
- Strong written and verbal communication skills with an emphasis on personalization
- Curious, coachable, and resilient mindset with a desire to grow in sales
- Highly organized and comfortable managing multiple accounts and outreach efforts
- Metrics-driven with a strong sense of ownership and accountability
- Experience selling SaaS, martech, fintech, or restaurant/retail technology is a strong asset
Benefits
- Generous time off plan
- Hybrid work - we will to assist with making your remote office space as comfortable as possible
- Continuous virtual coaching and support
- Comprehensive health benefits
- Subsidized gym membership
- Performance recognition
- Professional development program
- Growth opportunities (we really mean it!)
Company Overview
TapMango offers comprehensive, customizable, flexible and feature-rich customer loyalty program. It was founded in 2012, and is headquartered in Toronto, Ontario, CAN, with a workforce of 51-200 employees. Its website is https://www.tapmango.com.
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