MITER Brands is seeking a talented and ambitious Business Development Manager for their Northeast and Mid-Atlantic regions. The Business Development Manager will sell Western Window Systems products to existing customers and solicit new customers, maintaining and growing the sales territory while ensuring customer satisfaction.
Responsibilities
- Maintains and grows sales territory by guidelines established by the Regional Sales Manager
- Compiles lists of prospective customers for use as sales leads based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other Travels throughout the assigned territory to call on regular and prospective customers to solicit orders or conduct sales talks with customers on the sales floor or by phone
- Displays or demonstrates product, using samples or catalog, and emphasizes salable features
- Advises customers on proper installation techniques to ensure product functionality and code compliance
- Evaluates customer complaints and uses his discretion to bring it to a final resolution
- Participates in forecasting sales for assigned territory using Microsoft Excel and CRM
- Quotes prices and credit terms and prepares sales contracts for orders obtained
- Estimates the date of delivery to the customer based on knowledge of the firm's own production and delivery schedules
- Works with inside sales representatives to keep account activities and literature up to date
- Participates in local Building Association meetings and trade shows, when possible, to display PGT products
- Maintains effective working relationships with Credit/Collections, Customer Service, Marketing, Service, and Transportation Departments to manage all aspects of customer experience from sales to installation
- Provides assistance to the Credit/Collections and Customer Service Departments in resolving problems as they arise with their assigned dealers
- Enter new customer data and other sales data for current customers into CRM and Microsoft Excel
- Investigate and resolve customer problems with deliveries
- Assists Marketing in administrating promotions and sales support to customers
- Sales Representative to enter dealer sales calls daily in the VOR (Voice of the Rep)
Skills
- Bachelor's degree (B. A.) from four-year college or university, and one to two years related experience and/or training; or equivalent combination of education and experience
- Strong knowledge of PGT products, processes, and customer relations
- Strong mechanical aptitude
- Knowledge of building codes and their impact of fenestration/room enclosures
Benefits
- Three comprehensive Medical plan options
- Prescription
- Dental
- Vision
- Company Paid Life Insurance
- Voluntary Life Insurance
- Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
- Company-paid Short-Term Disability
- Company-paid Long-Term Disability
- Paid time off (PTO) and paid Holidays
- 401k retirement plan with company match
- Employee Assistance Program
- Teladoc
- Legal Insurance
- Identity Theft Protection
- Pet Insurance
- Team Member Discount Program
- Tuition Reimbursement
- Yearly Wellness Clinic
Company Overview
MITRE Brands is a market leader in the windows and doors business. It was founded in 1947, and is headquartered in Fife, Washington, USA, with a workforce of 5001-10000 employees. Its website is https://www.miterbrands.com/.
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