Web Test Associate- Entry Level

Midwest Tape, LLC is a company that has served libraries for over 30 years, providing access to digital content through their platform, hoopla Digital. They are seeking a Web Test Associate responsible for conducting QA testing of new product releases, including websites and mobile applications, while identifying and documenting any issues to improve user experience. Responsibilities Collaborate with website and application developers to resolve issues and improve the product Conduct QA testing of new product releases, including websites and mobile applications Create google docs and keep checklists updated for projects assigned to you Create new tasks based on issues found during release testing Design test plans, scenarios, scripts, or procedures Develop and document testing procedures and guidelines Document test procedures to ensure standardization of practices Executing the test plan as scheduled and reporting results Identify, analyze and document program defects or opportunities for improvement, such as: questionable functionality, errors, bugs, inconsistencies and user experience improvement Make recommendations to improve user experience of website and mobile applications Review requirement documents and create/execute test cases Submit bug / improvement tickets according to established procedures Support continuous improvements in test coverage and test effectiveness Skills Excellent focus and strong attention to detail Self-directed with the ability to work with minimal supervision and meet goals Effective communication skills, both oral and written, including the ability to communicate technical issues Experience at working both independently and in a team-oriented, collaborative environment Associates or Bachelors Degree in related field or equivalent experience Familiarity with a variety of devices including; Apple, Android, Windows, Roku and more Experience with Jira is an asset Experience with Agile methodologies is an asset Familiarity with Perfecto & Blazemeter or similar API webservice and GraphQL testing tools Familiarity with Datagrip or similar Database testing tools Exposure to JavaScript and/or Typescript is preferred, but not required Benefits Medical, dental, & vision insurance 401k + match Profit sharing Paid vacation and personal time Flex time 10 paid holidays Company performance bonus Holiday bonus Training & career development opportunities Company Overview What started in 1989 as a family-owned video rental store grew into a trusted partner dedicated to helping libraries thrive. It was founded in 2010, and is headquartered in Holland, Ohio, USA, with a workforce of 201-500 employees. Its website is Company H1B Sponsorship Midwest Tape, LLC has a track record of offering H1B sponsorships, with 4 in 2025, 3 in 2024, 2 in 2023, 5 in 2022, 5 in 2021. Please note that this does not guarantee sponsorship for this specific role.