Service Team Agent- Telehealth Call Center (Remote)

Service Team Agent - Telehealth Call Center (Remote) TL;DR: • Support patients by handling scheduling and service calls. • Enjoy strong benefits and career growth with our client, a leader in senior healthcare. • Requires at least 1 year of customer service experience. Looking for a meaningful role where your service skills make a real impact? Join our client’s growing healthcare team and help improve lives every day. Employer Industry: Healthcare Why Consider this Job Opportunity: • Competitive pay with overtime opportunities. • Comprehensive benefits package. • Clear paths for career advancement and professional growth. • Flexible hybrid role, with potential remote work. • Be part of a mission-driven team transforming senior healthcare. What to Expect (Job Responsibilities): • Handle inbound and outbound calls to assist patients with scheduling and inquiries. • Provide exceptional service and follow up to ensure patient satisfaction. • Document all interactions accurately using web-based systems. • Collaborate with team members across departments to support patient care. • Make timely, appropriate decisions following company standards. What is Required (Qualifications): • High school diploma or GED. • At least 1 year of customer service experience. • Proficient with Microsoft Office and able to navigate CRM systems. • Strong verbal communication, organization, and multitasking skills. How to Stand Out (Preferred Qualifications): • Experience in a call center or similar high-volume environment. • Bilingual skills in Spanish. • Passion for serving seniors and finding proactive solutions. • Ability to thrive in a fast-paced, dynamic setting. #CustomerService #HealthcareJobs #CareerGrowth #CallCenter #PatientCare Apply tot his job