Part-Time Support Worker – Amazon Store

Job Title: Youth Support Worker Hours : 16 hours per week Reports To: Assistant Executive Director & Executive Director Location: SHYFT Youth Services, 6 Trinity Place, Yarmouth Job Summary: The Support Worker is responsible for providing direct support to at-risk and homeless youth within the community. This role involves working closely with youth on their individualized support plans, offering guidance and assistance in accessing services, and fostering a safe and inclusive environment. The Support Worker will collaborate with other staff members, community partners, and service providers to ensure that the needs of the youth are met in a holistic and compassionate manner. Key Responsibilities: Direct Support: Build trusting relationships with youth, providing emotional support and practical assistance as needed. Assist youth with their individualized support plans, focusing on the unique needs and goals of each youth. Assist youth in accessing services such as housing, education, employment, healthcare, and mental health support. Advocate on behalf of youth with service providers, government agencies, and other organizations. Program Implementation: Provide one-on-one and group support, facilitating discussions and activities that promote personal growth, resilience, and empowerment. Case Management: Maintain accurate and up-to-date records of interactions, support plans, and progress for each youth. Participate in team meetings, and other collaborative efforts to ensure comprehensive support for youth. Community Engagement: Collaborate with community partners, including schools, social services, and other youth-serving organizations, to coordinate support and resources. Represent SHYFT in community meetings, events, and outreach activities to raise awareness of the services offered and advocate for the needs of at-risk youth. Crisis Intervention: Provide crisis intervention and conflict resolution as needed, ensuring the safety and well-being of youth. Respond to emergency situations, following established protocols and procedures. Confidentiality and Professionalism: Uphold the highest standards of confidentiality and professionalism in all interactions with youth, staff, and community partners. Adhere to SHYFT’s policies and procedures, including those related to privacy, confidentiality, and ethical conduct. Qualifications: Education: Diploma or degree in Social Work, Youth Work, Psychology, or a related field. Experience: Experience working with at-risk or homeless youth in a support or advocacy role. Experience in crisis intervention and case management is an asset. Skills and Abilities: Strong interpersonal and communication skills, with the ability to connect with and support youth from diverse backgrounds. Knowledge of community resources and services available to youth. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Cultural sensitivity and awareness. Other Requirements: Ability to work flexible hours, including evenings, overnights and weekends. Criminal Record Check and Vulnerable Sector Screening required. Trauma-Informed Care ASIST NVCI Food Handlers First Aid Working Conditions: The Support Worker will work at the SHYFT location only. The role may involve exposure to challenging situations and requires emotional resilience and a commitment to supporting youth in difficult circumstances. Application Process: Interested candidates should submit a resume and cover letter outlining their qualifications and experience to [email protected]. Job Types: Part-time, Permanent Pay: $22.66 per hour Benefits: Work Location: In person Expected start date: 2025-10-27