Part-Time Live Chat Specialist
Company Overview The Reynolds and Reynolds Company is a leading provider of software and business forms for the automotive industry, dedicated to helping car dealerships enhance their operational efficiency. Our commitment to our associates' growth and success is reflected in our supportive work environment, comprehensive training programs, and focus on internal promotions. Summary This is a remote opportunity. Join Gubagoo, a cutting-edge affiliate of Reynolds and Reynolds, as a Part-Time Live Chat Specialist and step into the future of customer engagement! Engage in dynamic online conversations with customers on behalf of our automotive dealer clients, turning interactions into valuable leads that drive revenue. We are on the lookout for enthusiastic individuals who value exceptional customer service and revel in the world of technology. Responsibilities: • Engage in online chat to address diverse customer inquiries • Provide accurate information about products and services during live chats • Assist in scheduling appointments by extracting key appointment details • Gather customer contact information to boost lead generation and client satisfaction • Summarize customer interactions to align with client needs during reviews • Stay updated on product and service offerings to enhance customer support Qualifications: • Prior experience in retail customer service or the automotive industry is a plus • Proficiency in basic internet and computer skills • Strong multitasking abilities are desired, with gaming experience being advantageous • Positive and professional attitude towards customer interactions • Exceptional written and verbal communication skills • Ability to adapt to changes and thrive in a fast-paced work setting Be a part of our innovative team and redefine customer service excellence from the comfort of your own home. Apply now and seize the opportunity to make a difference in the digital realm! Job Type: Part-time Pay: $13.00 per hour Expected hours: No more than 25 per week Benefits: • 401(k) • 401(k) matching • On-the-job training • Work from home Application Question(s): • Are you able to attend 4 weeks of full-time remote training, Tuesday - Saturday between the hours of 11:00am-7:30pm EDT? • Do you have your own computer or laptop that you can use for this position? • Do you reside in one of the following states: Alabama, Alaska, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Montana, New Hampshire, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin? Location: • Tennessee (Preferred) Work Location: Remote Apply tot his job