**Part-time Chat Specialist – Automotive Industry Expertise and Customer Service Excellence**

Remote Full-time
Are you a customer service enthusiast with a passion for technology and a knack for building strong relationships? Do you thrive in a fast-paced environment where no two conversations are ever the same? If so, we invite you to join blithequark, a leading provider of innovative solutions for the automotive industry, as a part-time Chat Specialist. As a Chat Specialist at blithequark, you will be the face of our company, engaging with customers via online chat and providing exceptional service that exceeds their expectations. You will be working remotely, but must reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin. **About blithequark** blithequark is a dynamic and innovative company that is revolutionizing the way automotive dealers interact with their customers. We are a relaxed, yet professional and fun environment that values creativity, teamwork, and customer satisfaction. Our team is passionate about delivering exceptional service and exceeding our clients' expectations. **Responsibilities** As a Chat Specialist at blithequark, your primary responsibilities will include: * Handling a wide variety of customer inquiries via online chat, providing accurate and timely responses that meet their needs * Providing product and service information to customers, ensuring that they have a clear understanding of our offerings * Narrowing down on appointment information to schedule appointments, ensuring that customers have a seamless experience * Capturing customer contact information for lead generation and client review, helping our clients to generate revenue * Summarizing interactions based on customer needs for client review, providing valuable insights that inform our clients' sales strategies * Developing and maintaining a knowledge base of the evolving products and services, staying up-to-date on the latest industry trends and developments **Qualifications** To be successful in this role, you will need: * Previous experience in retail customer service or the automotive industry, although this is not necessary * Basic internet and window-based computer skills, including proficiency in Microsoft Office and Google Suite * Strong ability to multitask, with a preference for gaming experience * Positive and professional demeanor, with excellent written and verbal communication skills * Ability to adapt to change and enjoy a quick-paced work environment **Work Environment and Culture** As a remote employee, you will have the flexibility to work from the comfort of your own home, with the ability to attend virtual meetings and collaborate with your team via video conferencing. Our company culture values work-life balance, creativity, and teamwork, and we offer a range of benefits and perks to support your well-being and career growth. **Benefits and Perks** As a part-time Chat Specialist at blithequark, you will enjoy: * Competitive hourly rate of $13.00 per hour * Flexible scheduling, with the ability to work 25-39 hours per week * Opportunities for career growth and professional development, including on-the-job training and mentorship * Comprehensive benefits package, including 401(k) matching and referral program * Access to cutting-edge technology and tools, including a state-of-the-art computer and webcam **Application Process** If you are a motivated and customer-focused individual with a passion for technology and the automotive industry, we invite you to apply for this exciting opportunity. Please answer the following questions: * Do you own your own computer or laptop with a webcam and microphone? * Are you able to attend four weeks of paid, remote training via Zoom Tuesday through Saturday from the hours of 11:00 AM - 7:30 PM EDT? * Are you able to work five days a week, including a Saturday or Sunday? * Do you reside in one of the following states: Alabama, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin? **Location and Work Schedule** This is a remote opportunity, and you must reside in one of the states listed above. You will be required to work a flexible schedule, including evenings and weekends, with the ability to attend virtual meetings and collaborate with your team via video conferencing. **How to Apply** If you are a motivated and customer-focused individual with a passion for technology and the automotive industry, we invite you to apply for this exciting opportunity. Please click on the link below to register your interest and submit your application. Apply Job! We look forward to hearing from you and exploring how you can contribute to our team's success! Apply for this job
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