Kids & Teens Club Manager
Oversee the smooth running of the Kids & Teens Club on a day to day basis to achieve the highest possible levels of guest satisfaction and in particular to take full and complete care of children. Take the lead on the Anantara Desaru Coast kids & teens recreation programs and activities. Create new, unique and interesting recreation activities in the Kids & Teens Club that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located. To continually be positioning the sports and leisure offering as a differentiator and a point of competitive advantage for the hotel. Ensure outsourced service provides are of good quality. To have a complete knowledge of the products and services offered by the hotel. To lead the implementation of all health and safety codes in the sports and leisure activities of the hotel, and in particular to take full and complete care of children. Ensure that all activities are performed in a safe environment using proper safety techniques. To ensure the gym equipment and facilities are in good orders, neat and tidy at all times. Monitor the success of the activities programs through the number of participants per scheduled event and through guests’ feedback. Make necessary adjustments to maintain top quality, fun filled and original programs for hotel guests.