Join the Steno Team as a Weekend Billing Assistant and Be Part of a Revolutionary Company in the Litigation and Court Reporting Industry
Let's build something amazing together! Steno is looking for a highly organized and detail-oriented Weekend Billing Assistant to join our Billing Team. As a core part of our team, you will play a crucial role in supporting the billing experience for our clients. If you have a strong background in billing, finance, or accounting, and excellent communication and analytical skills, we want to hear from you!
About Steno
Founded in 2018, Steno is a fast-growing tech start-up that is revolutionizing the litigation and court reporting industry. Our team is a diverse group of professionals with unique blends of legal, technology, operations, and finance experience. We value being highly reliable, constantly innovating, and operating with a hospitality mindset. Our company culture is built on flexibility, cutting-edge technology, and a commitment to providing exceptional customer service.
Job Summary
As a Weekend Billing Assistant, you will work from home or our Remote hub on a full-time basis, Friday to Tuesday, from 9:00 AM to 5:30 PM. You will be responsible for supporting the billing experience for our clients, communicating effectively across various teams and markets, and streamlining processes. This role requires a strong and diverse skillset in relevant areas to drive success.
Key Responsibilities
- Monitor various correspondence inboxes and respond to all messages in a timely manner or forward/escalate them to the proper parties.
- Label and file incoming documents properly for further processing.
- Facilitate inter-departmental communication of incoming orders and requests.
- Process simple invoicing tasks such as cancellations.
- Input new orders as they come in.
- Assist the billing manager and billing associates with organizational projects and other tasks as needed.
- Interface with both internal and external teams, communicating openly and efficiently.
- Provide excellent and hospitable customer service.
Requirements and Qualifications
To be successful in this role, you should:
- Have at least 1 year of billing, finance, or accounting experience; court reporting or legal billing experience is a plus!
- Be proficient on Mac and PC and master new systems quickly; Google Workspace and Slack experience is preferred.
- Be organized, adaptable, and comfortable wearing multiple hats.
- Be capable of working independently in a fast-paced, remote environment and are comfortable learning on the fly.
- Have a desire to work with a fast-paced and quickly growing tech start-up and enthusiasm about the opportunity for growth within the company.
Essential Skills and Competencies
To excel in this role, you should possess:
- Excellent communication and analytical skills.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Flexibility and adaptability in a fast-paced environment.
- Strong customer service skills.
Career Growth Opportunities and Learning Benefits
At Steno, we are committed to the growth and development of our team members. As a Weekend Billing Assistant, you will have:
- Opportunities for professional growth and advancement within the company.
- Access to training and development programs.
- A collaborative and supportive team environment.
Work Environment and Company Culture
At Steno, we pride ourselves on our company culture, which is built on:
- Flexibility and work-life balance.
- Cutting-edge technology and innovative solutions.
- A commitment to providing exceptional customer service.
- A diverse and inclusive team environment.
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- A salary of $20-$22 per hour.
- Health, vision, and dental benefits.
- Flexible paid time off.
- Options for equity.
- Access to a 401k through Guideline.
- A home office setup and a monthly stipend to offset internet and phone costs.
How to Apply
If you are a motivated and detail-oriented professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to:
Apply Now
Don't miss this opportunity to join our team and be part of a revolutionary company in the litigation and court reporting industry!
Apply Now