Location:
Remote PositionPay Range:
$117,644.80 - $258,793.60
Position Summary
The Vice President, Practice Operations provides senior-level leadership and operational oversight for oncology practice operations across a multi-site, multi-disciplinary care delivery platform. This role is responsible for translating organizational strategy into scalable, high-performing practice operations while ensuring exceptional patient experience, regulatory compliance, financial discipline, and clinical partnership alignment.
Key Performance Areas
KPA 1. Practice Operations & Performance Management
- Provide operational leadership and oversight for oncology practices across multiple markets and sites of care.
- Ensure consistent execution of operational standards, workflows, and best practices while allowing for appropriate local adaptation.
- Establish and monitor KPIs related to access, throughput, patient experience, staffing productivity, and operational efficiency.
- Identify operational risks and performance gaps; develop and execute corrective action plans.
- Support growth initiatives including new provider onboarding, service line expansion, and site openings.
KPA 2. Clinical & Physician Partnership
- Serve as a strategic operational partner to physician leaders, medical directors, and advanced practice providers.
- Collaborate with clinical leadership to align operational workflows with evidence-based care models and quality standards.
- Support physician engagement by balancing operational efficiency with patient-centered care delivery.
- Facilitate effective communication and issue resolution between practices and enterprise leadership.
KPA 3. Financial Stewardship & Operational Efficiency
- Partner with finance leadership to manage practice-level budgets, labor models, and cost controls.
- Drive productivity optimization across front-office, clinical support, and infusion operations.
- Support revenue cycle performance through coordination with billing, coding, and reimbursement teams.
- Evaluate operational and staffing models to improve margin performance without compromising quality of care.
KPA 4. Quality, Compliance & Risk Management
- Ensure compliance with federal, state, and local regulations governing oncology and infusion services (e.g., OSHA, HIPAA, CMS).
- Support accreditation readiness and ongoing compliance for oncology-specific programs and certifications.
- Promote a culture of safety, quality, and continuous improvement across all practice operations.
- Address operational issues related to patient complaints, incidents, and risk mitigation in partnership with quality teams.
KPA 5. People Leadership & Talent Development
- Lead, coach, and develop regional and practice-level operational leaders.
- Ensure effective workforce planning, staffing models, and succession planning.
- Foster a high-performance, accountable culture aligned with organizational values.
- Partner with Human Resources on performance management, employee engagement, and retention strategies.
KPA 6. Strategic Initiatives & Change Management
- Execute enterprise initiatives impacting practice operations, including technology implementations, workflow redesign, and care model transformation.
- Support integration of acquired practices and alignment to enterprise standards.
- Lead change management efforts to ensure adoption, sustainability, and measurable outcomes.
- Provide operational insights and recommendations to senior leadership to support long-term growth strategies.
Position Qualifications
Education
- Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or a related field required.
- Master’s degree (MBA, MHA, MPH, or similar) strongly preferred.
Minimum Relevant Experience
- Minimum of 8–10 years of progressive healthcare operations leadership experience, with at least 5 years in oncology, multi-specialty, or complex ambulatory care environments.
- Demonstrated experience leading multi-site operations and managing senior-level leaders.
- Experience supporting physician-led practices and clinically integrated care models.
Skills
- Strong understanding of oncology practice operations, infusion services, and ambulatory care workflows.
- Proven ability to lead through influence and partnership rather than direct authority.
- Financial acumen with experience managing budgets, productivity models, and operational KPIs.
- Excellent communication, change management, and problem-solving skills.
- Ability to operate effectively in a fast-paced, growth-oriented healthcare organization.
Travel: 0-25%
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