UX Research Internship

Company Summary As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com External Job Title UX Research Internship Position Responsibilities Team Overview The UX Team shapes how customers experience Deltek's products. We conduct continuous research to understand real user needs, maintain a growing research repository, and are actively building AI-augmented research workflows, blending human judgment with AI tools to move faster and dig deeper. Our work directly informs product and design decisions across Deltek's portfolio. Why Intern at Deltek? You'll execute real research on active business projects, working closely with the team and reporting to a Director of UX. You'll learn how a mature research program operates, from participant recruitment to insight synthesis to stakeholder delivery and get hands-on experience with AI tools that are reshaping how research gets done. We offer a remote, 10-week summer internship with a global team where you'll build foundational skills and make a tangible contribution. What You'll Do - Execute continuous research activities (recruiting, facilitating, and documenting) across high-priority business projects. - Synthesize qualitative and quantitative data into actionable, stakeholder-ready insights. - Maintain and contribute to the UX Research Repository with properly structured, tagged studies. - Learn and apply AI-augmented research workflows for metadata generation, insight synthesis, and research discovery. - Support Synthetic Persona development by grounding personas in real customer data. Who You Are - Curious about the "why" behind user behavior and excited about AI's role in augmenting research. - Comfortable with ambiguity: you'd rather figure things out than wait for a playbook. - Proactive and collaborative: you manage your own work and speak up when you see something. Work Location US (Remote) Qualifications Required Qualifications - Currently pursuing a degree in HCI, Cognitive Science, Psychology, Information Science, or related fields. - Coursework or project experience in at least two UX research methods (e.g., interviews, usability testing, surveys, contextual inquiry). - Ability to analyze qualitative or quantitative data and communicate findings clearly. - Strong writing, documentation, and organizational skills. - Comfort working remotely with a distributed team. Preferred Qualifications - Exposure to enterprise or B2B software (as a user, student project, or prior internship). - Familiarity with tools like Figma/FigJam, Miro, or survey platforms. - Interest in AI-augmented research workflows. - Experience with journey mapping, workflow analysis, or information architecture concepts. - Portfolio or sample work demonstrating research thinking (class projects are fine). Travel Requirements No Position Type Intern EEO Statement Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. E-Verify Statement Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify® is a registered trademark of the United States Department of Homeland Security. Applicant Privacy Notice Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process. Business Summary Deltek Product Strategy is a team with a passion for delivering solutions to power success for project-based businesses. We use research and innovation to build products and experiences that connect processes across the entire project lifecycle. We are thought leaders who have a deep understanding of our customers, their industries and the challenges they face. Join us as we bring Deltek solutions to the market to help our customers achieve operational excellence. Compliance Requirements Certain roles may have additional privacy, security and compliance requirements to the extent they support Costpoint GCCM or similar product offerings. Compensation Info The U.S. hourly range for this position is $16.00 - $17.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity. Benefits and perks listed here may vary depending on the nature of employment with Deltek. Employees have access to healthcare benefits, a 401(k) plan and company match, paid vacation time and holidays, well-living programs, short-term and long-term disability coverage, basic life insurance and tuition reimbursement.