AssetMark is a company shaping the future of financial services. The Transfer & Cost Basis Specialist is responsible for executing transfer workflows and maintaining the integrity of cost basis data, ensuring accurate and timely processing of transfer and cost basis operations.
Responsibilities
- Review and process transfer paperwork accurately and efficiently
- Review incoming cost basis data for completeness and accuracy
- Maintain detailed records for delivery and contra firms
- Reconcile missing, incomplete, or inconsistent cost basis information
- Track incoming and outgoing transfers, resolving issues and NIGO items promptly
- Research and resolve cost basis discrepancies, including tax lot breaks and corporate action impacts
- Communicate clearly and timely with advisors, contra firms, and internal teams
- Perform manual cost basis updates within aplicable systems to correct inaccurate or missing data
- Conduct daily audits to ensure accurate books and records
- Proactively outreach to financial advisors to obtain missing or incomplete cost basis information
- Update and maintain transfer procedures to support process consistency
- Manage escalations related to transfer and cost basis issues, performing root cause analysis and driving timely resolution
- Collaborate with internal teams and transfer agents to improve efficiency and structure
- Execute core transfer work types for incoming or outgoing transfers with precision
Skills
- Minimum of 1 years of industry experience
- Bachelor's Degree or equivalent work experience
- Knowledge of ACAT, Non-ACAT, and DTC transfers and core transfer processes
- Working knowledge of cost basis principles, tax lot accounting methodologies, and corporate action impacts
- Experience reviewing incoming cost basis and reconciling missing or incomplete cost basis data
- Strong reconciliation skills with the ability to identify, analyze, and resolve discrepancies
- Experience managing escalations and performing root cause analysis to drive resolution
- Strong analytical and problem-solving capabilities with a control-oriented mindset
- Excellent attention to detail and commitment to maintaining accurate books and records
- Effective written and verbal communication skills, including proactive outreach to financial advisors and coordination with contra firms
- Ability to prioritize workload, manage multiple workstreams, and maintain productivity in a high-volume environment
- Strong collaboration skills with the ability to work cross-functionally to improve processes and data integrity
- Familiarity with CBRS, the Cost Basis Repository System
- Familiarity with Maxit or similar cost basis system
- Experience in brokerage and banking
Benefits
- Flex Time or Paid Time Off and Sick Time Off
- 401K – 6% Employer Match
- Medical, Dental, Vision – HDHP or PPO
- HSA – Employer contribution (HDHP only)
- Volunteer Time Off
- Career Development / Recognition
- Fitness Reimbursement
- Hybrid Work Schedule
Company Overview
AssetMark is an investment adviser registered with the Securities and Exchange Commission. It was founded in 1996, and is headquartered in Concord, California, USA, with a workforce of 501-1000 employees. Its website is http://www.assetmark.com.
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