Informa is a leading company in B2B events, focusing on creating influential festivals. The Training Coordinator will be responsible for producing and delivering high-quality training content for Black Hat's events, collaborating with various teams to ensure the training offerings meet cutting-edge standards.
Responsibilities
- Support needs assessments and gap analyses to identify relevant cybersecurity training topics and skill-sets
- Work with SMEs to design courses, labs, workshops, and hands-on components
- Develop instructional materials, slide decks, exercises, assessments, labs, and reference materials
- Incorporate adult-learning best practices and varied modalities (instructor-led, virtual instructor-led, hands-on, blended, self-paced)
- Support production design and coordinate training content (preparing materials, securing lab environments, tools, platforms, etc.)
- Manage timelines, deliverables, and logistics to ensure modules are production-ready
- Support content localization / adaptation as needed for different geographies
- Coordinate rehearsal / dry-run sessions with instructors to refine delivery
- Support selection and implementation of tools and platforms for eLearning, virtual classroom, lab infrastructure, multimedia, etc
- Ensure that learning and lab environments function properly
- Manage content within Learning Management Systems (LMS) or similar delivery platforms
- Ensure compatibility, accessibility, and usability of all training resources (e.g. WCAG, Section 508, multilingual support if needed)
- Collect feedback from participants and instructors
- Monitor metrics of learning effectiveness (participant satisfaction, mastery of skills, post-training outcomes)
- Support refinement of content and delivery based on evidence and feedback
- Ensure consistency in instructional quality across all courses
- Serve as liaison between Black Hat, external instructors / SMEs, internal teams (tech, marketing, operations)
- Facilitate content development sessions, review cycles, and ensure subject matter expertise is appropriately integrated
- Ensure alignment with Black Hat’s brand, style, security standards, and regulatory / legal guidelines
- Support production of digital assets (video, recorded labs, supplementary media) for on-demand or hybrid training offerings
Skills
- Typically 1-2 years in instructional design / learning experience design, preferably with experience in technical / cybersecurity content
- Experience with eLearning authoring tools (e.g. Articulate Storyline, Rise, Captivate), virtual or hands-on lab platforms, multimedia editing, LMS management
- Comfortable with producing or managing video, audio, graphics; or working with vendors for these
- Strong organization, ability to handle multiple concurrent training productions, meet deadlines, manage budgets
- Excellent written and spoken communication, ability to edit and proofread content; must collaborate effectively with SMEs and cross-functional teams
- Ensures content accuracy, consistency, style, polish, and usability
- Comfortable working in fast-paced, evolving environments; able to adjust content and delivery to meet varied learner needs / event formats (in-person, virtual, hybrid)
- Bachelor's degree in Instructional Design, Education, Learning Sciences, Cybersecurity, or related field preferred. Advanced degree is a plus
- Solid understanding of cybersecurity / information security domains (e.g. penetration testing, exploit development, incident response, cloud security, digital forensics). Ability to work with SMEs to translate advanced technical topics
- Prior experience with conference-style training programs
- Experience in or passion for cybersecurity research, labs, or community (e.g. CTFs, exploits, open source)
- Experience with multimedia production / video editing
- Familiarity with multilingual content and/or localization workflows
- Experience with compliance / accreditation in training
- Familiarity with virtual lab providers or cloud environments for hands-on training
Benefits
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
- Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
- Recognition for great work, with global awards and kudos programs
- As an international company, the chance to collaborate with teams around the world
Company Overview
Informa is a business intelligence, academic publishing, knowledge, and events group. It was founded in 1998, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is http://www.informa.com.
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