About the position The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: The Senior Analyst, Internal Controls is responsible for helping the SE Business owners manage the control environment and regulatory compliance risk that they own over the business areas. The Senior Analyst, Internal Controls leads and executes the internal control processes that (will) exist in the first line, such as control identification, control assessment, control design and testing, management and resolution of control deficiencies and issues. This role is also responsible for managing business-specific control forums, and interfacing with the Second Line of Defense to understand and apply control frameworks and protocols. Job Description: Essential Responsibilities: Collaborate with internal teams to influence the quality and effectiveness of internal control processes. Evaluate and recommend alternative solutions to improve internal control systems. May act as a subject matter resource for entry level and developing colleagues Conduct assessments of internal control effectiveness and compliance. Engage in continuous improvement initiatives to enhance internal control practices. Expected Qualifications: 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications: The successful candidate will possess extensive experience in control management and be able to provide strategic guidance and recommendations to senior management on control environment matters. Additionally, the Senior Analyst, Internal Controls will have strong leadership and communication skills to collaborate with and influence stakeholders across the organization, including regulatory exam coordination, audit response management, and cross-functional control enhancement initiatives. Key Responsibilities Responsible for the execution of risk management activities within the Service Experience Organization in collaboration with the Business Unit Compliance Officer (BUCO) Conduct end to end Issue Management activities in accordance with policy including identification, documentation, and timely remediation Work with cross-functional BRCLs (Business Risk and Control Partners) when triaging potential gaps or breakdowns as identified by Service Experience Contribute to the development and implementation of Service Experience's internal control processes Support Service Experience process owners in creating and maintaining relevant Policies and Procedures Collaborate with team members to identify efficiencies and improvements in internal controls Participate in team discussions to provide insights and suggestions for process enhancements Provide guidance into First Line execution of Process Assurance Monitoring and analyze results for
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