Position: Salesforce Business Analyst/Trainer Public Trust (Remote Eastcoast)
Employer Industry
Technology Services and Consulting
Why consider this job opportunity
• Salary up to $166,810
• Remote work authorized, providing flexibility for your work environment
• Opportunity for career advancement and growth within a global advisory firm
• Engage in meaningful projects that support federal government initiatives
• Work within a diverse and inclusive workplace that values collaboration and expertise
• Comprehensive benefits package, including reasonable accommodations for those in need
Job Responsibilities
• Analyze current business processes and gather requirements for the Salesforce-based solution
• Create detailed user stories, workflows, and system requirements to facilitate development on Salesforce’s Government Cloud Platform
• Document processes, specifications, and user guides required for project deliverables
• Deliver user training to ensure effective adoption of the new Salesforce system
• Facilitate communication between stakeholders, developers, and team members to ensure project alignment
Required Qualifications
• 3+ years as a Business Analyst, including at least one Salesforce project
• 3+ years of experience with Agile project management tools (e.g., Jira, Trello) and Microsoft Office Suite
• 1+ years of experience delivering user training or creating technical documentation
• Must have a Public Trust or an active Secret clearance
• U.S. Citizenship or Green Card holder is required due to federal contract requirements
Preferred Qualifications
• Bachelor’s degree in a computer-related discipline
• Understanding of DoT and federal government security standards
• Experience working with federal government clients, particularly DoT
• Familiarity with Salesforce functionality and use cases
• Salesforce Business Analyst certification, Salesforce Administrator certification, or meaningful Trailhead badge attainment
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