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Why Join Workwarp – A Leader Shaping the Future of Cybersecurity
At Workwarp, we are on a relentless mission to stop breaches before they happen. As a globally recognized leader in cloud‑native security, our Falcon Platform protects enterprises from the most sophisticated cyber threats. Our innovative mindset, customer‑obsessed culture, and commitment to inclusive, remote‑first work environments have earned us accolades as a top workplace across the tech industry. We empower our people with autonomy, flexibility, and purpose‑driven projects that make a real difference for the world’s most demanding organizations. If you want to build a career with a company that blends cutting‑edge technology, relentless innovation, and a shared dedication to protecting the digital landscape, Workwarp is the place where your impact will be felt.
Position Overview – Platform Professional Services Consultant (Identity)
Location: 100% Remote (candidates based in Pacific or Mountain Time zones)
Employment Type: Full‑time, remote‑first
Start Date: Immediate openings
Compensation: Competitive salary with market‑leading equity awards and performance bonuses
Core Mission
As a Platform Professional Services Consultant on the Identity team, you will be the trusted technical advisor who partners with customers to design, deploy, and optimize the Falcon Platform and its Identity‑focused capabilities. You will translate complex security requirements into actionable roadmaps, ensure seamless installations, and provide ongoing guidance that drives measurable value for Fortune‑500 and mid‑market clients alike.
Key Responsibilities – What You’ll Do Every Day
- End‑to‑End Deployments: Lead the full lifecycle of Falcon Platform implementations—from discovery and planning through installation, configuration, optimization, and hand‑over to support teams.
- Technical Enablement: Conduct hands‑on technical workshops, demos, and proof‑of‑concept sessions that showcase the platform’s identity and access management (IAM) features, such as Spotlight, Discover, and integrated SSO solutions.
- Troubleshooting & Support: Diagnose and resolve deployment challenges across small businesses to global enterprises, leveraging deep knowledge of Windows, macOS, and Linux environments.
- Automation & Scripting: Create reusable scripts (PowerShell, Python, Bash) and automation pipelines to streamline software distribution, configuration management, and post‑deployment health checks.
- Integration Excellence: Guide customers in integrating Falcon with third‑party identity providers (Azure AD, Entra ID, Okta, etc.) and SIEM tools, ensuring a cohesive security ecosystem.
- Collaboration & Knowledge Sharing: Partner closely with internal product, engineering, and sales teams as well as customer IT groups to capture feedback and shape future platform enhancements.
- Reporting & Governance: Produce detailed deployment status reports, risk assessments, and compliance documentation that align with enterprise governance standards.
- Travel & On‑Site Engagement: Be prepared for up to 50‑60% travel, including multi‑month on‑site rotations that deepen client relationships and accelerate adoption.
Essential Qualifications – What You Must Bring
- Education & Experience: Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related discipline and a minimum of five (5) years of hands‑on experience in IT deployments, enterprise security, or consulting.
- Identity & Access Management Expertise: Proven experience working with Entra ID, Azure AD, Active Directory, Okta, SSO, and MFA solutions, along with a solid grasp of role‑based access control (RBAC), conditional access, authentication, and policy enforcement.
- Software Deployment Proficiency: Mastery of native and third‑party deployment tools (e.g., MECM, Intune, Group Policy, Puppet, Chef, Citrix, PDQ, PsExec) and a track record of delivering large‑scale rollouts.
- Cross‑Platform Knowledge: Deep familiarity with Windows, macOS, and Linux operating systems, including command‑line tooling and system administration.
- Scripting Skills: Ability to write and maintain scripts in PowerShell, Python, Bash, or similar languages to automate repetitive tasks and improve deployment efficiency.
- Analytical & Problem‑Solving Acumen: Strong diagnostic capabilities to investigate and resolve complex technical issues, often under time‑critical conditions.
- Communication & Interpersonal Skills: Excellent written and verbal communication, with a talent for translating technical concepts into clear, compelling language for diverse audiences.
- Self‑Motivation & Adaptability: A proactive, results‑driven mindset that thrives in fast‑paced environments and embraces continuous learning.
Preferred (Bonus) Skills – What Will Set You Apart
- Hands‑on experience with security‑focused deployment platforms such as McAfee EPO, IBM BigFix, or similar.
- Advanced scripting expertise in PowerShell, Python, Perl, or Batch, with a portfolio of automation projects.
- Certifications such as CISSP, CISA, Azure Solutions Architect, or Okta Certified Administrator.
- Familiarity with vulnerability and asset management tools, especially CrowdStrike Spotlight and Discover.
- Experience delivering consultancy services in a remote‑first or distributed team setting.
- Demonstrated ability to mentor junior consultants or lead cross‑functional workshops.
Core Competencies – Skills That Drive Success
- Customer‑Centric Mindset: Commitment to delivering exceptional service and building lasting relationships.
- Strategic Thinking: Ability to see the big picture, align technical solutions with business goals, and articulate a clear vision for security roadmaps.
- Technical Agility: Rapid learning of new technologies, platforms, and industry trends.
- Collaboration: Strong teamwork orientation, thriving in matrixed environments with product, engineering, and sales stakeholders.
- Resilience: Maintaining poise and effectiveness when navigating complex problems or changing project scopes.
Career Growth – Your Path at Workwarp
Workwarp invests heavily in the professional development of its team members. As a Platform Professional Services Consultant, you will have access to:
- Mentorship Programs: Pairing with senior security architects and seasoned consultants to accelerate skill acquisition.
- Continuous Learning Stipends: Annual budget for certifications, conferences, and online courses relevant to cybersecurity, cloud, and IAM.
- Leadership Tracks: Opportunities to progress into senior consulting roles, practice leads, or technical product management positions.
- Cross‑Functional Exposure: Collaboration with product development, threat intelligence, and sales engineering teams to broaden domain expertise.
- Global Impact: Work on high‑visibility projects for marquee customers, shaping best‑in‑class security practices worldwide.
Work Environment & Culture – What It’s Like to Be Part of the Team
Our remote‑first culture is built on trust, autonomy, and a genuine commitment to work‑life harmony. Team members enjoy:
- Flexibility: Choose your work hours within Pacific/Mountain time zones to align with personal rhythms.
- Inclusive Community: Employee resource groups, regular virtual socials, and global town halls foster belonging and collaboration.
- Wellness Programs: Access to mental‑health resources, virtual fitness classes, and wellness allowances.
- Modern Tech Stack: State‑of‑the‑art collaboration tools, secure VPN access, and a home‑office stipend to create a productive workstation.
- Diversity & Equity: A proactive stance on equity, with measurable goals and transparent reporting on diversity metrics.
Compensation, Perks & Benefits – What We Offer
While the exact salary is tailored to experience, candidates can expect a market‑leading total rewards package that includes:
- Competitive Base Salary aligned with industry benchmarks for senior technical consultants.
- Equity Grants that allow you to share in the company’s long‑term growth.
- Performance Bonuses tied to individual and company success.
- Comprehensive Health Coverage – medical, dental, vision, and prescription benefits for you and your dependents.
- Generous Paid Time Off plus flexible vacation policies to recharge.
- Parental Leave – paid leave for new parents, including adoption support.
- Professional Development Fund – annual allocation for certifications, workshops, and conferences.
- Home Office Stipend to equip your remote workspace with ergonomics and technology.
- Employee Assistance Programs – confidential counseling, legal resources, and financial planning services.
- Recognition Programs – awards for innovation, teamwork, and exceptional customer impact.
Commitment to Equality & Accessibility
Workwarp is an equal‑opportunity employer. We celebrate diversity and are dedicated to fostering an environment where every individual feels respected and valued. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you need accommodations during the recruitment process, please let us know at [email protected].
Ready to Make an Impact?
If you are passionate about securing the future of organizations, enjoy translating complex security concepts into real‑world solutions, and thrive in a dynamic, remote‑first environment, we want to hear from you. Take the next step in your career and join a team that is redefining what’s possible in cybersecurity.
How to Apply
Submit your resume, cover letter, and any relevant certifications through the link below. Our recruitment team will review your application promptly and reach out to discuss next steps.
Apply Now
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