Note: The job is a remote job and is open to candidates in USA. Cottage Grove Place is a company dedicated to enhancing senior living experiences, and they are seeking an IT Coordinator to join their hospitality-oriented team. The role involves troubleshooting and repairing technology issues for both home and business users, as well as assisting the IT Director with various technical tasks.
Responsibilities
- Troubleshooting and repairing home users’ issues with Windows, Mac, iOS, & Android operating systems and software/apps
- Installing, troubleshooting, & repairing home users desktops, laptops, printers, phones, routers, etc
- Setting up AV equipment for meetings & activities
- Setting up new computer systems and performing routine maintenance
- Assisting staff with computer issues
- Assisting the IT Director with the following duties:
- Maintaining & troubleshooting business phone system, server, network infrastructure, security cameras
- Troubleshooting and repairing business users’ issues with Windows operating system and software
- Configuring, installing, troubleshooting, & repairing business users’ desktops, laptops, printers, phones, etc
Skills
- A desire to make a difference in the lives of seniors
- High school graduate or GED equivalent required
- Excellent computer skills in word processing, spreadsheets
- Ability to read and understand technical manuals
- Strong understanding of Windows, Mac, iOS, & Android operating systems and software/apps
- Must have the ability to learn, support and troubleshoot new/existing computer hardware and software, operating systems, phone systems, and other electronic systems at the community. They are responsible for taking the initiative to continually grow their knowledge base
- Must be at least 17 years of age
- All candidates will be required to pass a drug screen and background investigation
- Must be able to move throughout the building and grounds as needed throughout the day
- Must be able to bend, squat, crawl to access equipment
- Moderate to heavy physical and mental effort
- May be exposed to the elements (heat, cold, rain, snow)
- Work in areas with high voltage electricity, hazardous equipment and moving parts
- Ability to set up and climb ladders safely with tools and equipment necessary for assigned work
- Formal trade school or continuing education in the information technology (IT) discipline preferred
Benefits
- Competitive pay and benefits.
- Opportunities for scholarship and annual bonus.
- Free meals
- Free parking
- Professional, friendly, hospitality-oriented work environment.
Company Overview
Cottage Grove Place is a continuing care retirement community dedicated to providing the highest-quality care to our residents. It was founded in 1996, and is headquartered in Cedar Rapids, Iowa, USA, with a workforce of 201-500 employees. Its website is https://cottagegroveplace.com.
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