Note: The job is a remote job and is open to candidates in USA. Rightway is on a mission to harmonize healthcare for everyone, everywhere. They are seeking a Customer Success Analyst III to join their Data & Insights team, responsible for creating data analyses that demonstrate the company’s impact to clients in the PBM space.
Responsibilities
• Develop comprehensive analytics focusing on engagement with Rightway’s application
• Work cross-functionally with teams to provide actionable insights and refine and develop data processes for scalability
• Use advanced statistical analysis techniques to evaluate the effectiveness of our clinical management programs and devise measures for assessing efficacy on a recurring basis
• Contribute to the improvement of Rightway’s analytical infrastructure by implementing data preparation tools and automated reporting solutions
• Provide leadership and mentorship to junior analysts, guiding standards and best practices within the team
• Lead the development of analytic frameworks and methodologies to support strategic initiatives
• Communicate complex data analysis results effectively to stakeholders and provide actionable recommendations
• Work with the team to identify and qualify new analytic product opportunities, understand key technical challenges and recommend strategies to operationalize solutions
• Present reporting results to internal stakeholders and implement feedback to create optimal data analytics
• Perform detailed pharmacy claims analysis to identify and remedy variances in reporting between Rightway and third party data collectors
Skills
• Expert level of proficiency with SQL
• Proficiency with relational databases and database structures
• Bachelor's degree in analytics, Computer Science, or related field, or equivalent work experience
• 4-6 years of experience in quantitative analytics and conducting advanced analytic modeling for large datasets
• 4+ years of industry experience querying and analyzing pharmacy benefit management claims data
• Confidently analyze data and discuss trends with our strategic clients during calls and business reviews
• Experience working with data and analytics services within cloud platforms (preferably AWS)
• Experience gathering and documenting requirements from clients or the business
• Ability to communicate analysis to business partners and clients both in writing and verbally
• Excellent communication and interpersonal skills
• Experienced with developing data tools, memos, and presentations to deliver data and insights to stakeholders
• Proven ability to guide standards and provide leadership and mentorship to junior team members
• Experience working in the Clinical Navigation space
• 5+ years experience in Pharmacy Benefit Management
• Proficiency with Python
• Proficiency with dbt
• Proven experience with version control
• Hands on AWS experience is a plus
Company Overview
• Rightway is a health technology company that is simplifying the healthcare experience for clients and members. It was founded in 2017, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://rightwayhealthcare.com.
Company H1B Sponsorship
• Rightway has a track record of offering H1B sponsorships, with 2 in 2025, 3 in 2024, 1 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.
Apply Now
Apply Now