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Posted Mar 26, 2026

[Remote] Customer Service Representative

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Note: The job is a remote job and is open to candidates in USA. Waco Tribune-Herald is seeking a highly organized and personable individual to join their team as a Customer Service Representative. The role involves handling calls, maintaining records, and providing outstanding customer service while collaborating with team members to enhance office efficiency. Responsibilities - Handle inbound and outbound calls promptly and efficiently - Maintain and update records accurately - Assist in administrative tasks including scheduling and correspondence - Provide outstanding customer service and support - Collaborate with team members to enhance office efficiency Skills - High school diploma or equivalent - Previous experience in a similar role preferred - Strong verbal and written communication skills - Proficiency in Microsoft Office Suite - Excellent organizational skills - Previous experience in a similar role preferred - Job Type: Full-time, Part-time, Contract, Internship, Temporal (Optional) - Salary: $25.00 - $30.00 per hour (Pay level dependent on candidate's relevant experience/training and work performance.) - Expected hours: 20-40 hours per week (Monday to Friday) - Job location: Remote Benefits - Health, Dental, and Vision Insurance - 401(k) plan with employer match - Paid time off - Professional development opportunities Company Overview - Waco Tribune-Herald is a newspapers company that offers news, entertainment, and sports updates In Texas. It was founded in 1892, and is headquartered in Waco, Texas, USA, with a workforce of 51-200 employees. Its website is http://wacotrib.com.