Why Join Colorado State University Pueblo?
Colorado State University Pueblo (CSU Pueblo) is a vibrant, public research university nestled in the heart of the Southwest. With a student body of roughly 4,000, the campus blends the intimacy of a small‑college atmosphere with the resources of a major university system. Our mission is to deliver high‑impact, affordable education that prepares graduates for a rapidly evolving global economy. From cutting‑edge engineering programs to the nationally recognized Hasan School of Business, CSU Pueblo is a place where innovation, entrepreneurship, and community engagement intersect.
As a Hispanic‑Serving Institution, we celebrate diversity and pride ourselves on creating pathways for every student—especially those from under‑represented backgrounds. Our campus recently underwent a $150 million transformation that includes a modern library, state‑of‑the‑art classrooms, and a revitalized student center. Athletics, student clubs, and a thriving surrounding community in Pueblo, Colorado, offer a rich, well‑rounded college experience. By joining our team, you become part of an institution that is committed to academic excellence, inclusive culture, and lifelong learning.
Position Overview
The Online Business Programs Coordinator is a critical member of the Division of Extended Studies (ES) recruitment and advising team. Working remotely, you will serve prospective and current students enrolled in our online business degree pathways—including the Bachelor of Science in Business Administration (BSBA) in Business Management, the Bachelor of Applied Science (BAS) in Leadership and Management, and the Master of Business Administration (MBA). Your mission is to boost enrollment, improve student retention, and guide learners toward successful graduation.
This role is part‑time (20 hours per week) with a competitive salary and a suite of comprehensive benefits. The position is initially funded for one academic year with the possibility of renewal based on performance and institutional needs.
Key Responsibilities
Student Recruitment & Outreach
- Targeted outreach: Design and execute recruitment campaigns at community colleges, career fairs, and virtual information sessions to attract new students to our online business programs.
- Partnership development: Identify and cultivate relationships with regional businesses, industry associations, and community organizations that can serve as referral sources or collaborative partners.
- Information dissemination: Provide clear, compelling information about admission requirements, program structures, scholarships, financial‑aid options, and career outcomes to prospective students.
- Lead conversion: Encourage prospective students to schedule one‑on‑one virtual counseling sessions, guiding them through the application process and ensuring timely submission of required documents.
Data Tracking, Reporting & Process Management
- Inquiry monitoring: Track all student inquiries and applications in the university’s Customer Relationship Management (CRM) system, ensuring each lead is acted upon within established service‑level agreements.
- Enrollment analytics: Compile weekly and monthly reports on application volume, conversion rates, and enrollment targets; highlight trends, bottlenecks, and opportunities for improvement.
- CRM stewardship: Manage the admissions inbox, route emails to appropriate campus offices, and maintain up‑to‑date documentation for each student's progress through the enrollment pipeline.
- Data integrity: Conduct regular audits of prospect data to guarantee accuracy, compliance with privacy regulations, and alignment with institutional reporting standards.
Student Advising & Support Services
- Advising documentation: Process official and unofficial advising forms, petitions for credit, graduation planning worksheets, and other student correspondence.
- Transfer evaluation: Review and explain course transferability options, ensuring students understand how prior learning can accelerate their degree path.
- Policy guidance: Communicate academic policies, registration procedures, and financial‑aid requirements in language that is accessible to adult learners.
- Collaboration: Work closely with the Hasan School of Business faculty, the Registrar’s Office, Financial Aid staff, and other campus units to resolve student issues and remove barriers to progress.
- Retention initiatives: Identify at‑risk students through data analysis, develop outreach plans, and coordinate tutoring, mentoring, or supplemental instruction resources.
Ancillary Duties
- Participate in faculty and staff meetings, contributing insights on enrollment trends and student experience.
- Assist with marketing material creation, including brochures, web copy, and social‑media posts that promote the online business programs.
- Undertake special projects as assigned by the Extended Studies Director, such as curriculum reviews or program accreditation support.
Essential Qualifications
- Education: Bachelor’s degree from a regionally accredited institution (any discipline).
- Technical proficiency: Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with enterprise information systems or CRMs (e.g., Salesforce, Slate, HubSpot).
- Communication skills: Demonstrated ability to convey complex information verbally and in writing to diverse audiences, including adult learners, faculty, and external partners.
- Higher‑education familiarity: Understanding of college admissions, enrollment, advising, and financial‑aid processes; experience in a university or community‑college setting is preferred.
- Customer‑service orientation: Proven track record of delivering responsive, student‑centered service in fast‑paced environments.
- Organizational acumen: Ability to manage multiple priorities, meet deadlines, and maintain meticulous records.
Preferred Qualifications & Desirable Experience
- Master’s degree from a regionally accredited institution, especially in Business Administration, Education, or a related field.
- Familiarity with regional accreditation standards (e.g., HLC, ABET) and higher‑education regulatory compliance.
- Hands‑on experience with adult‑education programs, online learning platforms (e.g., Canvas, Blackboard, Moodle), or distance‑learning recruitment.
- Previous work in a student‑success or retention role, with demonstrable outcomes such as increased enrollment or improved graduation rates.
- Multilingual abilities, particularly Spanish, which can enhance outreach to the diverse Pueblo community.
Core Skills & Competencies
- Analytical mindset: Comfortable interpreting enrollment data, spotting trends, and translating insights into actionable strategies.
- Relationship building: Ability to forge strong partnerships with internal stakeholders and external community entities.
- Tech‑savvy: Proficiency in virtual meeting tools (Zoom, Teams), learning management systems, and digital marketing platforms.
- Problem‑solving: Resourceful in navigating ambiguous situations and developing creative solutions for student challenges.
- Empathy & cultural competence: Sensitive to the varied backgrounds and life circumstances of adult learners.
- Time‑management: Effective at structuring a part‑time schedule to meet institutional deadlines and service commitments.
Career Growth & Professional Development
CSU Pueblo is committed to the long‑term success of its employees. As an Online Business Programs Coordinator, you will have access to a robust professional‑development portfolio, including:
- Sponsored enrollment in graduate‑level courses or certifications related to higher‑education administration, data analytics, or instructional design.
- Mentorship programs linking you with senior faculty and administrators within the Hasan School of Business and the Division of Extended Studies.
- Opportunities to present at regional conferences, contribute to scholarly articles on student retention, and lead internal workshops.
- Potential career pathways to full‑time enrollment management, academic advising leadership, or program director positions as funding and institutional needs evolve.
Work Environment & Culture
Although this role is remote, you will remain an integral part of a collaborative, mission‑driven team. CSU Pueblo fosters an inclusive culture where diverse perspectives are celebrated, and every employee is encouraged to voice ideas. Our staff enjoy:
- Flexible scheduling that supports work‑life balance, especially important for professionals juggling family or other commitments.
- A supportive leadership structure that values transparency, feedback, and continuous improvement.
- Regular virtual “coffee chats,” town‑hall meetings, and cross‑departmental projects that promote community building.
- Access to campus resources—including the library, wellness programs, and virtual fitness classes—should you choose to visit the Pueblo campus.
Compensation, Perks & Benefits
We recognize the importance of rewarding talent with a competitive compensation package and a comprehensive benefits suite. While exact salary will be determined based on experience and qualifications, the following benefits are standard for part‑time faculty and staff at CSU Pueblo:
- Health coverage: Medical, dental, and vision insurance options with employer contributions.
- Retirement plans: Participation in the CSU system pension or a 403(b) deferred‑compensation plan.
- Paid time off: Pro‑rated annual and sick leave, plus paid holidays observed by the university.
- Professional development: Tuition remission for graduate coursework, conference attendance allowances, and access to online learning resources.
- Wellness incentives: Employee Assistance Program (EAP), wellness challenges, and access to mental‑health counseling.
- Flexibility: Remote‑work infrastructure, including a stipend for home‑office equipment if needed.
Application Process & Required Documentation
We invite motivated, service‑oriented professionals to apply. To be considered, please submit a complete application through our online portal, including:
- A tailored cover letter that outlines your interest in the role and highlights relevant experience.
- An up‑to‑date resume or curriculum vitae.
- Official or unofficial transcripts confirming your Bachelor’s (and, if applicable, Master’s) degree.
- Contact information for three professional references.
Applications lacking any of the above components will be deemed incomplete and will not proceed to the review stage. The selection process will commence immediately and continue until the position is filled.
COVID‑19 Vaccination Requirement
All newly hired employees must provide proof of full COVID‑19 vaccination or an approved exemption in accordance with CSU Pueblo policy. Documentation must be submitted prior to the start date, with follow‑up doses administered within the timeframe mandated by the vaccine manufacturer. Details on exemptions and additional public‑health protocols are available on the university’s COVID‑19 information page.
Equal Opportunity Employer Statement
Colorado State University Pueblo is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law. We are committed to providing reasonable accommodations for applicants with disabilities. To request an accommodation, please contact the Office of Human Resources & Institutional Equity at (719) 549‑2441 or email [email protected].
Join Us in Shaping the Future of Online Business Education
If you are passionate about higher education, thrive in a data‑driven environment, and enjoy helping adult learners achieve their career goals, we want to hear from you. This is a unique opportunity to make a measurable impact on enrollment growth, student success, and the broader community while enjoying the flexibility of remote work. Click the link below to submit your application today and become a catalyst for transformative learning at CSU Pueblo.
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