Note: The job is a remote job and is open to candidates in USA. First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. seeking a Bilingual Inside Sales Associate to support their sales department amidst remarkable growth. The role involves managing dealer communications, assisting with loan originations, and ensuring a seamless experience for dealers.
Responsibilities
- Follow-up with dealers on all eligible applications after approval
- Negotiate with dealerships to win as many deals as possible with best possible terms for FHF (maximize FHF's "win-rate" for approved applications)
- Assist the dealer as single point of contact for all communication with internal FHF teams
- Monitor dealer behavior to pick up red flags for dealer risk
- Support Outside Sales team with specific dealer-related initiatives to increase volume
- Support Servicing and Collections team to handle dealer complaints or other conflicts
- Manage the list of open applications to ensure timely follow-ups with dealers
- Overall, manage all aspects of dealer communication across various internal FHF stakeholders to ensure a seamless experience for dealers
Skills
- Demonstrated historical career stability
- BA/BS degree required and/or equivalent work experience
- 1 year of previous sales or banking experience
- Bilingual (English/Spanish or English/Portuguese)
- Excellent communication skills
- Ability to multitask, self-reliant
- Proficient knowledge of Excel and Outlook
Benefits
- Generous salaries
- Competitive health and welfare benefits
- Paid vacation
- 401(k) match
- Tuition reimbursement
- Quarterly social outings
- Monthly lunches
- A robust employee recognition
- Training development program to enhance your career with us
Company Overview
First Help Financial is an innovative auto finance company that provides customer-focused automobile lending services. It was founded in 2006, and is headquartered in Newton, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://firsthelpfinancial.com/.
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