Note: The job is a remote job and is open to candidates in USA. Modern Health is a mental health benefits platform for employers, seeking an Associate Product Manager to support the development of products that enhance mental health care accessibility. The role involves collaborating with cross-functional teams to define product features, analyze data, and advocate for user needs.
Responsibilities
- Support the definition of product problems and opportunities by synthesizing member, clinician, and customer feedback, usage data, and market research into clear problem statements and hypotheses
- Contribute to the creation and refinement of product requirements, user stories, and acceptance criteria, ensuring they are grounded in user needs, business goals, and clinical and regulatory considerations
- Partner with Design and Engineering to support discovery and delivery, including participating in design reviews, grooming and planning sessions, and sprint ceremonies
- Help maintain a prioritized backlog for your product area, making trade-offs between impact, effort, risk, and dependencies with guidance from senior Product Managers
- Analyze product usage data and experiment results (e.g., A/B tests, pilots) to understand behavior, track performance against success metrics, and generate insights that inform next iterations
- Participate in user research activities (e.g., interviews, usability testing, concept tests) and help translate learnings into actionable product improvements
- Assist with cross-functional launch planning for new features and enhancements, working with Marketing, Customer Success, Clinical, and Operations to ensure internal readiness and clear communication
- Create and maintain clear, concise product documentation, such as feature briefs, FAQs, internal enablement materials, and release notes
- Help ensure that experiences are designed with accessibility, privacy, security, and clinical quality in mind, collaborating closely with clinical and compliance partners where needed
- Champion the voice of the user—members, clinicians, and customers—within your product team, advocating for experiences that are inclusive, equitable, and trauma-informed
- Continuously learn about the mental health and digital health landscape, competitive products, and emerging best practices in product management and health tech
Skills
- 1–3 years of professional experience in product, consulting, business operations, analytics, design, engineering, or a related field
- Demonstrated interest in product management and building digital experiences, ideally with exposure to B2B SaaS, B2C apps, or healthcare/health tech
- Strong analytical skills and comfort working with data to inform decisions; experience with spreadsheets and product analytics tools is required
- Excellent written and verbal communication skills; you can distill complex ideas into simple, clear explanations tailored to different audiences
- Empathy for people seeking mental health support and for the clinicians and organizations who serve them, with sensitivity to diverse backgrounds, cultures, and lived experiences
- Collaborative teammate who builds strong relationships with cross-functional partners and is comfortable giving and receiving feedback
- Highly organized with strong attention to detail; able to manage multiple tasks, follow through on commitments, and keep projects moving forward in a fast-paced environment
- Comfortable with ambiguity and change; you are curious, resourceful, and motivated to learn, ask questions, and grow your product toolkit
- Bias toward action and ownership; you proactively identify opportunities to improve the product or team processes and take initiative to help address them
- Bachelor's degree or equivalent practical experience in a relevant field (such as business, engineering, design, psychology, public health, or another related discipline)
- Internships and co-op experience in product or tech are a plus
- Familiarity with agile software development practices (e.g., sprints, standups, retrospectives) and modern product development tools (e.g., Jira, Figma, product analytics platforms) is helpful but not required
Benefits
- Medical / Dental / Vision / Disability / Life Insurance
- High Deductible Health Plan with Health Savings Account (HSA) option
- Flexible Spending Account (FSA)
- Access to coaches and therapists through Modern Health's platform
- Flexible Time Off
- Company-wide Collective Pause Days
- Parental Leave Policy
- Family Forming Benefit through Carrot
- Family Assistance Benefit through UrbanSitter
- Professional Development Stipend
- 401k
- Financial Planning Benefit through Origin
- Annual Wellness Stipend to use on items that promote your overall well being
- New Hire Stipend to help cover work-from-home setup costs
- ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
- Monthly Cell Phone Reimbursement
Company Overview
Modern Health is a mental well-being platform for companies offering therapy, coaching, and self-guided courses. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://www.modernhealth.com.Company H1B Sponsorship
Modern Health has a track record of offering H1B sponsorships, with 3 in 2024, 2 in 2023, 8 in 2022, 8 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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