Refer.IO is a rapidly growing wellness franchise with over 28 locations, seeking a part-time Operations & Partner Support Manager to help keep their franchise network running smoothly. The role involves managing schedules, sending updates, hosting calls, and assisting both current and potential franchise owners.
Responsibilities
- Be the friendly first point of contact for our franchise owners when they need help or have questions
- Make sure our weekly newsletters and important updates get sent out to the owners on time, every time
- Help us schedule and co-host our weekly group Zoom calls where owners share ideas and get advice
- Guide brand new franchise owners through their first 90 days using our step-by-step checklist
- Help us reply to people who are interested in buying a franchise and answer their basic questions
Skills
- You're Incredibly Organized: You love a good checklist, a clean inbox, and making sure nothing falls through the cracks
- You're a Problem Solver: When someone has a question, you don't just say 'I don't know'-you go find the answer
- You're Good with Computers: You don't need to be a tech genius, but you're comfortable learning new software (and we'll even teach you some cool new AI tools to make your job easier!)
Company Overview
Refer.IO strives to help job seekers find and apply for positions that are relevant to their interests and skillsets. It was founded in 2016, and is headquartered in , with a workforce of 2-10 employees. Its website is https://www.refer.io/.
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