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Posted Mar 23, 2026

Mortgage Operations Specialist

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Job Description: • Design and optimize scalable operational workflows that improve visibility, efficiency, and execution across the mortgage marketplace • Build and enhance intelligence frameworks and dashboards that translate marketplace data into actionable insights for Sales and leadership • Analyze sales productivity, goal attainment, and funnel performance metrics to identify execution gaps and performance lift opportunities • Maintain and enhance sales force automation systems (e.g., CRM configurations, workflow rules, tracking structures) to strengthen accountability and operational rigor • Identify and implement automation opportunities, including AI-enabled solutions, to reduce manual effort and increase real-time decision support • Partner with Business Analytics to standardize data definitions and establish reliable, centralized sources of truth • Drive cross-functional adoption of operational improvements by translating insights into scalable process enhancements Requirements: • 5+ years of experience in sales operations, revenue operations, business operations, or similarly analytical, systems-driven roles • Demonstrated experience analyzing sales productivity, goal attainment, or funnel performance metrics to drive operational improvement • Experience maintaining and enhancing sales force automation systems (e.g., CRM configuration, workflow rules, reporting structures) • Proven ability to design and implement reporting frameworks, dashboards, or operational tooling that improved visibility and execution • Proficiency with CRM platforms (e.g., Salesforce) and data/reporting tools (e.g., Tableau, Databricks, or similar) • Experience leveraging AI or advanced automation tools to modernize workflows and reduce manual dependency is a plus • Experience partnering cross-functionally with Business Analytics, Product, or Engineering teams to implement systems enhancements is a plus Benefits: • Competitive base salary • Equity awards based on experience, performance, and location Apply Now Apply Now